JEWELERS BOARD OF TRADE LISTED
We have many happy customers who have given us permission to use their testimonials online. Several have
even agreed to give out their email addresses if you would like to question them about the price, quality and
service they received from DBS.
11-14-08 THIS ON A GORGEOUS 1.50CT D VS2 PRINCESS CUT SET ON A PLATINUM SIGNATURE CATHEDRAL SETTING
"Marty - The ring looks amazing! Thank you and Kevin for all your help on this. "
-MARIO AT FREDDIE MAC
10-2-08 ON BEZEL FINISHED DIAMOND AND MEN'S PLAT BAND
"Hey Martin, Ring was great.... will recommend you to others... thanks
-Joe down south
9-24-08 1.14ct E VVS1 Cushion cut diamond after they first wanted 1ct D/E IF Asscher
It certainly did! Although I have yet to see my 20th anniversary present, my husband said it was absolutely gorgeous and that I would be very happy!
Thank you for following up and sticking it out with us!"
-CHERYL IN WASHINGTON STATE
9-22-08 EVEN THOUGH I HAVE ROLLED THE NEW SITE OUT I WILL CONTINUE TO ADD TESIMONIALS HERE...
"Marty, you are the man. Thanks for your assistance in getting the 1st step completed in the marriage process. The ring is unbelievable to say the least and I cannot wait to unveil it to her this weekend, if I can hold out that long. I will definitely be sending anyone who is interested in a ring your way, so watch out for the referrals that will be coming your way.
Thanks again and God Bless You
-ELLERY IN CARROLLTON, TEXAS
9-6-08 I WILL STILL POST TESTIMONIALS ON THIS SITE AS I WORK TO GET NEW SITE OFF THE GROUND! THIS ON A 1.50 GIA F SI1 AND A KWIAT CUSTOM BAGUETTE MOUNTING
The ring is awesome, it is absolutely gorgeous!! I have an appraisal scheduled next week and then I can't wait to propose. I'll keep you posted and let you know how everything is going. Thanks a mil man!!
-L IN CALIFORNIA
7-25-08 On magnificent .93ct F VS1 triple ex internally flawless diamond set in 14k cathedral for $5900...
The ring was just delivered. It looks great! Thank you very much for your help on picking the diamond and your efforts for getting it delivered today. And for such a great price too!
-DAVE IN SAN JOSE
12-21-07 OH BABY!
"Your diamonds are MONEY!! You know she is going to shit herself when she sees that ring and those diamonds…You Rock!! I think my wife wants to Marry youJ"
-CHRIS IN FLORIDA
12-13-07 On 1.50ctw diamond ears GIA certed
Thanks for my recent order…Adrianne loves the earrings.
If possible, can you give me a quote for the attached ring. I am looking for a stone similar in color (lemon citrine or peridot-not too dark please) in 18k yellow gold. If the price is right, I would like to surprise Adrianne with this ring as a birthing gift. Call me at xxx-332-19xx to discuss in detail if you have question for me. Thanks again!
12-6-07 ON MULTIPLE DIAMOND EARRING ORDER AND ONE SINGLE STUD
I got the 12pt yesterday... looks great! We are done with this order!"
12-5-07 BACK FROM 2001!!!
Back in 2001, I bought a diamond from you for an engagement ring (see
our email exchange below - you ended up cutting me a great deal on the
first option you mentioned in the email). Now my wife wants a diamond
solitaire necklace for Christmas. She wants something in the 1.60-1.75
ct range. What can you do for me? Also, what white gold mountings and
necklaces do you have available? She wants something very simple (like
a tiffany single diamond pendant).
-Nathan W. San Fran
12-3-07 Definitely a family outing at DBS Inc!
"We are still interested. However, at the suggestion of my daughter, I am going to stop by a reputable jeweler on Wednesday and try on a similar ring. My daughter thinks that I will not like the prong setting and would enjoy the ring more with the diamonds being set in. I also will get a ring size at that time. I will let you know on Thursday if that is the setting I want. If you have any other settings to suggest, please do so before I go to the jeweler. Just let me know what type of setting to ask for.
P.S. My son in law, Abel Ramos, sends his regards. He bought a ring from you in 2002 I believe and was very happy. My other son in law, Steve, also sends his regards. He bought a ring from you in 2004. Both were VVS and D and they were thrilled with your service. "
11-30-07 1.76ct G SI1 CUSHION CUT WITH EXCELLENT POLISH, VERY GOOD SYMMETRY AND NO FLO.
The diamond is beautiful. I had it examined by a g.g., f.g.a. certified appraiser, who concurred (and told me I paid a great price). So thanks again. I'll be in touch re: the setting."
-DAVE IN MIAMI
10-17-07 ON 1.72CT GIA RADIANT
Just a quick note to let you know I rec'd the diamond today and it is beautiful.. I will be in touch re: bands, etc.
-KIMBERLY IN YUCCA VALLEY CA
8-22-07 ON 1CTW PRINCESS STUDS-REPEAT CUSTOMER
"Damn you do good work. They're perfect!"
8-2-07 "I well recommend you to any one I know looking to purchase a diamond. "
I just want to let you know that I received the pear this morning. I have taken it to one the the appraisers that ags.com recommended. I am supposed to have the appraisal back on the 10th. The diamond looked very nice to me, I just waiting to see what it is appraised for. One more quick question. I might just be to paranoid but how would I know that the appraiser gives me my diamond back not a lesser quality. I know its awful, but its a crazy world. I appreciate all the help and the great service. I well recommend you to any one I know looking to purchase a diamond.
-TRAVIS IN KY
6-19-07 ON A GORGEOUS 1.80CT CE ROUND BRILLIANT DIAMOND FOR $5600
Thanks for your help. Love the diamond!
-Julia at Toyota!
5-30-07 2.26CT G VS2 AGS000 GORGEOUS GEM!
"It arrived! Everything went smoothly and on time. The diamond is beautiful! It is so sparkly that the camera can't focus to take a picture, I attach them here anyway (you can't see anything), but tomorrow after the evaluation I'll get the "official" pictures from all the tools and gadgets the gemologist has. I'll forward them to you.
-Josie L in Miami Fla.
5-17-07 JEWELRY OUTFIT IN STATE OF WASHINGTON WHO USES THE POWER OF DBS TO HELP WITH HER CLIENTS!
"Hello Marty: I recieved the Diamond today. I was very surprised and my
client was extremely happy. Thank you so much. I hope that you put the
ladies name on my invoice so that when I call you again, that you can
refer to her. I diamond is eye clean, I could see the inclusion only at
a certain angle. Thank you so much!!!! I will contact you again, as I
purchase about one diamond per month for clients.
-VERONICA STANWOOD WASHINGTON
5-14-07 On gorgeous 2.34ct GIA G VS2 round brilliant diamond that was also a HEARTS AND ARROWS!
Thanks again for finding me the BEAUTIFUL diamond, I can't wait until it's set in my ring. You saved me thousands of dollars, there is absolutely no reason for anyone to buy retail! Superb service and honest merchant, not to mention fun to talk to :) I would definitely buy from you again and recommend anyone to buy from you. If it's out there, Marty can find it! You made a believer out of this very very skepital buyer that has never bought online before! Thanks again!
-JEAN IN TOMBALL TEXAS
5-9-07 I AM NOT A FAN OF EGL BUT THIS 3.26CT EGL I COLOR SI3 WAS A NICE NICE NICE NICE STONE! ASK LINDA IN PORT ST. LUCIE!
"Hi Marty, Just checking to see if you have any info on the egl certificate for 3.26 diamond. I would like to get it as soon as possible. Had it set and I am very happy with it. Thanks again, Linda"
-LINDA, PORT ST. LUCIE FLA.
4-19-07 GORGEOUS E COLOR SI1 CLARITY ENHANCED ROUND BRILLIANT SET IN PLAT TIFFANY FOR $9200
I rec'd the diamond late yesterday afternoon. I had just had it appraised and I am SO PLEASED!!!
I can't get to my bank b/c I am at work in Dallas and my bank is in the small town where I live over an hour away. I will be at my bank's doors tomorrow morning when they open to wire you the money.
I will definately "sing your praises" and refer anyone who is looking to buy jewelry to contact you - you've been fabulous!!
-Monica M in Wills Point, outside of Dallas Tx.
3-21-07 WANTING TO MOVE UP FROM 1CT TO LARGER. PURCHASED FROM ME SEVERAL YEARS AGO...
"Thank you so much for all your help in answering my many questions. I appreciate the time you are taking to give me feedback. I know you are a busy man. But we have done business with you in the past, and trust the information, products, and pricing that you give us. So, I feel comfortable asking for your help."
3-19-07 For anyone out there with this question...
First of all thanks for the magnificent diamond you found, its is beautiful and is everything I could have hoped for. Second thank you for you amazing service, hopefully the financial situation becomes better after med school and I am going to need something to accentuate that ring in 2 years time, but rest assure just like David referred me I will refer anyone in the market for a diamond, indeed Kudos. On a last note, I had mentioned the possibility of having the diamond insured, but I failed to get the information from you on that company, we are going to turkey in a couple of weeks and I would hate for anything to happen. Once again, thank you so much hope all is well back in the states.
12-23-06 GIA .75CT AND .76CT G SI2'S IN SCREW BACKS PLATINUM!
"Letting you know I received the jewels and they look great. Thanks. Happy holidays."
-JEFF M. SCOTTSDALE ARIZONA
6-8-06 ON DIAMOND EARRINGS, 1CT EACH F SI2 GIA CERTED EXCELLENT TOLKOWSKY CUTS IN PLATINUM!
"They look great! Thanks"
-RICHARD B. REPEAT CUSTOMER OUT WEST
6-6-06 THIS ON A GORGEOUS PRINCESS THREE STONE LUCIDA STYLE RING!
"Paula is very happy with her 3 stone engagement ring and I am
wondering if you can email us some examples of wedding bands that
compliment this style of setting. Some people have suggested that a
wedding band is not necessary with a 3 stone ring, but I thought you
could advise and email images of available options. Thanks,
ps how about that revised appraisal with the paltinum setting value?"
6-2-06 "GREAT DOING BUSINESS!
I will have Donna overnight a check to you in the amount of $5850. It was great doing business with you!
5-26-06 NO PROBLEM ON THE SLIGHT ADJUSTMENT, BUT SAVED HIM BUNDLES ON THIS CUSTOM JOB!
The rings looks nice. Stones are beautiful. Wife loves it. I'm so glad I found your web site.
There is only one thing she doesn't really like. The thickness of the band on the back side. The top width is fine but she says it's kind of uncomfortable in the back. It does look a little manly. Did you get a chance to see the ring? Otherwise I'm not sure if I am explaining it well.
Can the back be thinned out?
EDITOR'S NOTE, RING DID COME OUT A BIT THICK, NO PROBLEM IN THE ADJUSTMENT!!! OK, I'M 98% PUUUUURFECT..."
5-25-06 ON A GORGEOUS 4CT CE ROUND DIAMOND FOR 20K.
Yes, UPS delivered it this morning, and Marty, IT LOOKS GOOD!!
I think this is a match.
The ins. is sending me a check for the 19G (they gave up on replacing it), but I don't want you to have to wait until I get their check, esp. since I'm leaving in the morning for 10 day trip.
Let me know the address you want the check to come to and I'll get it out today. We'll worry about setting when I get back.
Thank you Marty!
-JULIE Y. MY 4CT QUEEN!
5-25-06 ON 2CT GIA RADIANT AND A TACORI REMAKE CHANNEL SETTING $24K
"It is beautiful….they just delivered it"
-AL C. IN NORTHERN VA.
5-24-06 WAS I RIGHT? NAAAAAAAAAAAAAAAAAAW, CAN'T BE CAN IT???!!!! LOL
Received 2.0 this morning. Rick just got home...we both like the 1.70. You were right! Flying out to L.A. 7a.m. will call when we get to the west coast.
-DONNA O. IN FLORIDA AGAIN
5-22-06 HASSLE FREE!
"Diamond arrived as promised and appraised for considerably more than the price. Count me as a satisfied customer. I'm very pleased. Thanks for a very pleasant, hassle-free transaction.
5-15-06 ANOTHER BELIEVER IN THE POWER OF DBS! (HAND WRITTEN NOTE)
"HELLO MARTIN, THANK YOU FOR YOUR HELP WITH THE MARQUISE DIAMOND. I HAVE ENCLOSED A CHECK FOR XXXX, AS AGREED FOR THE STONE AS DESCRIBED IN THE ATTACHED GIA REPORT, INCLUDING SHIPPING. PLEASE CREDIT OR UN DO (IF REQUIRED) ANY TRANSACTIONS AGAINST MY CREDIT CARD. THANK YOU SO MUCH!"
-KENNY O. TUCSON AZ
5-12-06 HER LOCAL JEWELER SAID SHE WAS "PRACTICALLY STEALING THE DIAMOND"...HECK, I KNOW THAT, I DON'T CHARGE ENOUGH!! LOL
"I received the diamond this morning. It's beautiful, I have already taken it to the jeweler and he loves it to. He said I was practically stealing the diamond for that price. My husband will be in this weekend, I will let you know if I plan on keeping it for sure Monday. I really wish that I would have wired the money now, I'll be more trusting with you next time. Thanks for all you help, it's a beautiful diamond.
-ASHLEY IN FAYETTEVILLE, ARKANSAS
3-8-06 THIS WAS ON A BIG PRINCESS 3 STONE RING
"Marty, the ring finally showed up at work on monday,
looks great... wanted to thank you for your help and
3-7-06 "LOOKS GOOD"
"Sorry, I meant to email you and got busy. Yes, I got the diamond and it looks good. I am proceeding with getting it mounted. Thanks for all your help. "
3/7/06 "WILL REFER WITHOUT RESERVATION"
I wanted to let you know that the ring showed up this morning and it is beautiful. Everyone in the office was is in awe of it. Thank you again for your help along the way. This was a smaller order than you are probably used to doing, but I always felt that I was receiving the same level of service and attention. It was certainly better than dealing with a local jeweler! I will definitely use you in the future and will refer people to you without reservation. I guess it’s now time to think about the big proposal. I’ll let you know how it goes. Thanks again.
2-28-06 GOT HER A GREAT 2CT PRINCESS CUT DIAMOND!
"That sounds awesome! Thank you soooo much, you have been great. I think we would like to pay some way other than credit card. What other methods of mayment do you accept? Im now trying to decide whether or not to use my original band or get a new one. About how much would you charge to set it in my original band? Thanks again Marty. let me know about the payments, and we'll go from there."
11-19-05 IT'S BEEN 2 YEARS AND THEY STILL LOVE ME!
I just want to say how happy we are with both the diamond and the service that you provided. We've been married 2 years now and there is still not a week that goes by that someone doesn't tell me that they think my ring is beautiful. We refer people to you whenever we can wherever we are as we travel quite a bit.
-STEVE AND DEB R.
11-17-05 "ONLY NEEDED 35 SECONDS"...
Picked up the 1.42 Marquise today and my jaw literally dropped when I saw
it. It is absolutely gorgeous and far exceeded any expectations I had about
what it would look like. I can honestly say I had not seen anything remotely
as beautiful when I made the rounds of the retail stores. A seven-day return
policy was way too much for me; I only needed about 35 seconds to know this
ring was a keeper.
I got it appraised immediately and it appraised for 34% more than what I
paid for it, which made me even happier. The appraiser even remarked on the
fire and brilliance of the stone and when I told him what I paid he thought
I made an excellent deal.
I now feel so stupid for my apprehension and worry about what this ring
would look like. You were right it was a homerun stone. Thanks so much for
all your help. You always made me feel like I was your only customer with
your answers to my emails and I really appreciated you giving me phone
numbers to contact you when you were out for the weekend.
Looking forward to doing future business with you and recommending you to my
friends. Thanks so much.
-STEVEN K IN TX
12-13-05 FROM LAURIE, MY OVAL QUEEN IN TAMPA FLORIDA!
"Well hello stranger! Sorry I haven't been in touch. Life has been a bit crowded. Guy I was working for (for over five years) was a bit of a fruitcake so I left about a year ago and went back into the car selling biz (which I did in the late '80s). Things have been a bit slow so funds are limited.
That's where you can hopefully help Scott (hubby) and I. His "mamo" (grandmother in NC) is a very terrific gal. Though only completing 6th grade, over the years she has held the family together - so on and so forth - you know the story. For some reason, at the age of 86, she has expressed a wish for diamond earrings. I have a feeling she's been watching too match Jewelry Channel on TV.
Customarily, at Christmastime, her wish or wishes are ALWAYS fulfilled by Scott and I. However, they have usually been a bit more modest. This is more than we are in a position to chew because business has not been great the past few months.
Marty, Scott will not accept less than F color/VS2 if you remember our scenario with "the oval." (More on that in a second.) I need total carat weight .75 to .80 round earrings that cost NO MORE THAN $1100. If by any chance we can come in lower, GREAT. Is this possible? If not, just let me know.
Now, about my oval beauty. Surprisingly, I have not yet developed strained ligaments in the fingers of my left hand from lifting them to look at my ring 20,000 times a day over the past 2 years. Additionally, EVERYONE who sees my ring comments on how spectacularly beautiful it is (did I ever send you the picture I promised by the way? Whip me if I didn't!).
I am pleading with you to help with this grandmother/ Christmas thing Marty because you made MY dream come true and I have never forgotten you for it. I think about you all the time and have told others about you (but being the schmucks they are I doubt they listen to me). I need you once again so I can try to make a person who is important to my husband and I happy.
Can you do it?
Lots of love and best regards to your lovely family!!!!"
-LAURIE IN TB.
12-12-05 ON 1CT TRILLION
The diamond is great ! Thanks for your help !"
12-1-05 TYPICAL JEWELERS CHARGING $275 FOR A $75 ASSEMBLY JOB...WHAT CAN I SAY!
Wanted to let you know that assembling the pegged Cathedral mounting you sent for us to use as a temporary holder for the stone turned into more hassle than it was worth. We visited about 1/2-dozen jewelers and the cost to assemble and mount was, in all cases, in excess of $275. Seemed routinely expensive; however, it just didn't make sense to us to spend that amount of money for a short-term solution. We searched until we found a Tiffany mounting at Kay Jewelers and now have that beautiful 2.0 ct. diamond in a Tiffany mounting for sub- $200. Bottom line: Alisha will be sending back to you the ring components so be on watch for those. Bottom, bottom line: Alisha is grining from ear-to-ear as she proudly displays the stone!
Do you have a status report and ETA on the Verragio set? Obviously, we're anxious to get the stone mounted in its permanent placeholder and can only imagine how beautiful it will look once set in the Verragio mounting.
12-2-05 MADE EMERALD DIAMOND 3 STONE RING WITH GREEN EMERALDS ON EACH SIDE
"Thank You! :) The diamond is absolutely beautiful~ I love it!!! Everybody loved it!!! It's stunning and the ring is wonderful too.
I hope I didn't offend you by telling you that the emeralds were a little rough.
Thanks for your help!!
11-30-05 MY MAN DWAYNE IS IN THE MILITARY SERVING IRAQ, HE PLACED THE ORDER FROM OVERSEAS AND I HAD IT WAITING FOR HIM WHEN HE GOT BACK FOR TGIVING BREAK
She loved it! I must say I was a little nervous, but I got home and opened it...WOW! She was stunned! Reading the webpage, so now you'll mail me the certification or specs to the diamond??? Ill be home till Christmas and want to have it appraised and insured asap... We have both decided ALL our future jewelry needs will be filled by YOU! Thanks again, and let me know how soon I can expect the paper work.
Again AWESOME JOB!
-DWAYNE WHO MADE PURCHASE FROM IRAQ
NOVEMBER 2005 I HAD AN UNBELIEVABLY GREAT NUMBER OF RESPONSES ON MY COSTCO/ABC ANNOUNCEMENT. HERE ARE SOME, I THINK ANOTHER 13-15 DROPPED OFF ON MY AOL SERVICE, BUT YOU'LL GET THE JIST OF IT!
Great e-mail I completely agree. will forward to all I know.
wow man that was a shady report ABC did... you are right on (as usual)
johnny j in texas
You kick ass Marty! What a freakin' scam! Thanks for the info ... you'll
always be our guy!
Darcy and Scott Larson
Got the diamond in last week and it looks great. I just need the actual EGL Cert for my insurance company. When will I be able to get it?
Thanks and have a great day,
Three years ago, I bought my future wife's engagement ring from you. I spent a long time researching diamonds and reputable diamond wholesalers. I came across your website and found that it was just what I was looking for. I picked a ring that I thought was nice from your wide selection. When I called you, you actually convinced me to buy a cheaper (approx. $400) and nicer diamond ring (better color, carat size, table dimensions)! I paid in the low $5000 range for the ring. When I got it appraised, it came back with a value of over $11,000. Needless to say, my wife loved it and she has received nothing but compliments on her ring (and a couple of jealous looks).
I had been meaning to write a testimonial for your website, but I had just procrastinated. When I received your e-mail, I felt that it was time to write that testimonial and just say to potential customers of your company that you are 100% correct. I researched diamonds for 6 months prior to purchasing my diamond. One of the most common suggestions that I found from experts was that GIA certified diamonds were held to a higher standard than EGL and IGI certified diamonds. I found multiple websites that had GIA, EGL, and IGI examine a diamond and give it a rating. Most of the times the EGL and IGI certification was much higher than a GIA certification.
Thank you for sending out this informative e-mail. I appreciate everything that you've done for me. Thanks and keep putting out the word. I know that I'll always recommend you to all my friends when they are looking for diamonds. Thanks again.
-THANKS TO ALL WHO RESPONDED!
10-4-05 SECOND STONE HE BOUGHT, FIRST ONE WAS SEVERAL YEARS AGO, 1CT F IF GIA, THIS ONE 2CT H VS ROUND.
"Was going to send you an email today....Nice Job...it's beautiful to the naked eye - I haven't looked under the scope yet. Thanks for your hard work...
Going to get it appraised later tomorrow. Once again, thanks!"
-MATT IN FAIRFAX VA.
10-3-05 WOW, IN CABO? MAKES THE MORTAL MEN LOOK AWFUL! LOL
Got the ring put together Friday afternoon and left for Cabo San Lucas on Sat. morning. She loved it! It looks great. One last step is to have the ring appraised for insurance and then I will tell you how much I like it! It looks like the jeweler has the mount very slightly twisted on the ring which I am going to get it back to him to fix, but other than that I was pleased with him and the work.
Thanks for all your help! I will tell my friends about it, you can be assured of that!
-AL IN MICHIGAN
9-8-05 FOLLOW UP RESPONSE
Well Celeste absolutely loved the ring. Unfortunately the place I took her other rings to get a size for you were off by a full number. Her actual ring size is 5 3/8, not 6 3/8. Oh well!! Thanks again for everything. I'll definitely recommend you to all my friends and family!
-Adam H again...
8-20-05 NAW, NOT IMPOSSIBLE, YA JUST HAD TO LEARN THE FACTS!
"got it- looks beautiful and the ring lyn made is right on the money. I know I have been an impossible customer, but thanks for staying with me. Much appreciation. let me know how much I owe you."
-MITCH IN TEXAS
7-28-05 GIA PRINCESS CUTS FOR EARRINGS!
The diamonds arrived yesterday. They look beautiful -
my wife is very happy! The jeweler is already working
on making the earrings. Thanks for all your help.
Received my bracelet a few days ago and just wanted to let you know that it was just as georgous as I knew it would be.
I know you appreciate hearing back from satisfied customers, especially repeat satisfied customers.
I will share this story with you because you may appreciate it. We wanted to, of course, insure the bracelet. The insurance agent said we had to have an appraisal (even though we had the receipt) So I took it to the jeweler today (the one who made my ring from the diamond we got from you) He was truly impressed with the quality and the price.
He then proceeded to tell me that he could only give me a replacement appraisal not a retail appraisal (whatever the heck that all means) which actually turned out to be more than the bracelet cost us. Hummm....then charged me $45 dollars for the appraisal....thought that was ridiculous....for future purposes is it possible to get an appraisal from whomever makes the jewelry for you? No wonder jewelry stores are a dying breed....
thanks again for your help and for providing us with the highest quality of merchandise at a very reasonable price,
-CINDY Y, MULITPLE PURCHASER FROM DBS
6-29-05 FROM FUTURE CLIENT!
"Thank you for responding so fast. your being a huge help. So does your
company do partial or full financing?"
-HAILING FROM PARTS UNKNOWN...
6-21-05 MOM WANTS A 4CT AND HIS WAS "GORGEOUS"
Thank you for the follow up. She would reallly like to see 2 different stones so she can compare, however she really doesn't want to put that much ona credit card just to look at the 2 stones. If that is how she is going to have to do this then she will probably have to wait until the credit card cycle ends I am not sure. I will call you tomorrow when i get back from travelling and we can discuss all this and I have a few other questions for you. I hope all is well with you and again thatnk you for the 2 ct it's georgous.
5-30-05 "Thanks for continuing to be a knowledgable, responsive, and trustworthy source."1
"Also, at the local jeweller, I found a ring with the side stones already mounted for $750. I recall these stones were around a 1/3 carat each, but I'm not certain. The thickness of the ring should be fairly thin, like 3mm. If comfort fit matters in a ring this size, then I would go for it. The ring size is 5.5, and six prong is desired. If you can provide something comparable or better, please let me know.
Thanks for continuing to be a knowledgable, responsive, and trustworthy source.
5-26-05 FOR ANYONE WANTING A CAR IN THE AUSTIN TEXAS AREA PLEASE CONTACT BRANDT AUTO SO HE CAN PAY FOR THE 3CT. OVAL!
Everything looks good on our end so I believe she's a keeper. Liz and I are still discussing the setting/trillions so we'll get back to you on those. Thanks very much!"
-ALLAN IN AUSTIN, TX
5-20-05 1.12 AGS000 G SI1 GORGEOUS DIAMOND HE GOT!
received the diamond we discussed, had it looked at and mounted
already.....very nice and thank you very much for your assistance and expertise....the ring looks amazing.... go ahead and run the card for the $1059 balance and please forward the origianl certificate to me.
once again, thanks
-LANCE IN GRANTS PASS, OREGON
5-18-05 REFERRED AS USUAL
Looks great, we are very excited about the ring. I realized I never got the GIA certificate, so please make sure you include that in Peter's package. Also his last name is Hemsch (with an "m") so just make sure you spell it correctly on his shipment because the place he gets his packages is a little lame and I would hate for them to not know who he was because of a letter, but it could happen.
-LIZ F IN CA.
5-6-05 ON 2.03 H SI2 GIA PRINCESS WITH OUTSTANDING NUMBERS. HE SPENT TIME IN THE DIAMOND DISTRICT IN NEW YORK AND FOUND THAT I KNEW WHAT THE HELL I AM TALKING ABOUT AND THAT MY PRICE STRUCTURE IS BETTER!!!
"everything is good thanks"
-TED IN CLIFTON NEW JERSEY
4-27-05 I TRY TO SHARE ALL THE TESTIMONIALS I GET. THIS ONE IS PARTICULARLY IMPORTANT AND APPRECIATIVE BY ME. 2 WEEKS AGO I TOOK AN ORDER ON AN ALMOST 9CT. TENNIS NECKLACE FROM A COUPLE IN THE WEST INDIES. YES! WEST INDIES! WELL, HERE WAS HER IMMEDIATE RESPONSE UPON PRODUCT ARRIVAL.
Thought I would let you know that my necklace arrived yesterday.
I am absoulutly delighted with it, must admit I was a bit worried about ordering on the internet but the quality is excellent and is even nicer than I expected.
Over the years I have been lucky enough (due to a very generous husband) to aquire some very nice pieces and although I am no expert on diamonds think that I can spot good quality stones.
I am absoulutly addicted to diamonds, dont like coloured stones, my husband brings me down to earth by saying they are only lumps of coal!!
When I am in the market of adding to my collection I will head straight to your site,(am thinking that a tennis bracelet might be next on my list) I do have one but it is in yellow gold and my taste has changed to white gold.
Thankyou for your very speedy and efficient service, and if I am lucky enough hope to shop with you again.
-ANNE A. IN THE WEST INDIES
3-25-05 31 YEARS IN THE MAKING AND THIS HAS TO BE ONE OF THE FUNNIER TESTIMONIALS I'VE RECIEVED!!
Lynn and Aaron,
I want to let you know that my German Jew husband said my ring "looks nice".
You should also know when he saw the stone alone he said, "ALL that money for that?" Yet when he saw it in the setting completed by Ninaci and on my finger; he said; "that looks nice"! The looks nice" from my German Jew
husband is a great statement of approval beyond his expectations.
All of you must understand; the desires expressed by my spouse are
understated. Yet I am so very happy that you were able to create the ring I desired...it
really does not matter what the husband thinks. I have wanted this ring for 31 years!!! I thank you for making my dream come true.
3-10-05 WENDY RECIEVED A KICKASS PRINCESS CUT DIAMOND WITH 1.50CTW OF INVISIBLE SIDE PRINCESS CUTS. NO DOUBT THRILLED!
"Thank you, we LOVE the ring, it is gorgeous! I am very satisfied and
impressed with the quality!!!!! I will be giving excellent referrals!
Everyone at my work is impressed too."
-WENDY AND TOM
2-12-04 "EXTREMELY PLEASED..."
I am extremely pleased with the diamond and would like to get a setting from you. Please give me a call when you get a chance.
-KEVIN IN MIAMI
1-11-05 I EXPECT NOTHING LESS!!!
"Marty...Recceived the diamond, Chad just got it appraised and he now knows why I referred him to you! $9300 from the appraiser - he had to go to his car and show the appraiser the receipt as the appraiser couldn't believe what a great deal he got. Please email me a shipping label for shipment to Amir as Chad will send it to Amir today to have him set it. Can you let us know when we can expect to have teh completed ring back in hand"
-KARRY IN MINNESOTA
02-09-05 "PLEASURE DOING BUSINESS..."
"It was a pleasure doing business with you! Here is a caveat... I will be going out of town this weekend (unexpected, health crisis in family) and won't be able to pick up my package until monday. I am adding a rider to my rental policy, but am concerned about the covereage of the diamond until I pick it up. So, should we skip the 2day shipping or delay shipping?
02-09-05 "PLEASURE DOING BUSINESS..."
"It was a pleasure doing business with you! Here is a caveat... I will be going out of town this weekend (unexpected, health crisis in family) and won't be able to pick up my package until monday. I am adding a rider to my rental policy, but am concerned about the covereage of the diamond until I pick it up. So, should we skip the 2day shipping or delay shipping?
1-6-05 MY CUSTOMERS ARE COMPELLED TO EMAIL ME ABOUT MY SERVICE. I APPRECIATE THE OPPORTUNITY TO SERVE THEM AND YOU!
"Marty,Thanks for getting the earrings here so quickly. They came before I shipped out for New Year’s so I was able to take them with me and give them to her before our New Year’s Eve party. She loves them. Thank you again for your quick service. I will always come to you first for any jewelry questions I may have.
"Hey Marty, THANK YOU -- I received the diamond -- it looks lovely -- very white and sparkly!!! I am off to my jeweller!
Let me know if you received the bank wire ok as I have not heard from the bank manager -- I will try to call you later.
12-18-04 "AMAZINGLY WELL!"
The ring's on the finger and all went amazingly well! Thanks a million for the super fast and excellent assistance. You definitely pulled off a winner!
-PIERRE AT MY WIFE'S OLD STOMPING GROUNDS
12-21-04 ANOTHER SHORT AND SWEET ONE!
"Fantastic! Merry Christmas."
-JOHN G. AT FIRST MIDWEST
12-21-04 GOTTA LUV THE SHORT AND SWEET ONES!
"You the Man!!!!!"
-CHRIS (AGAIN) IN FLA.
12-21-04 The word "very" was highlighted in his original email!
"By the way, my friend Russell S. was very happy with the 1.5 ct Emerald cut diamond that he bought from you.
-Chris at Tupperware in Florida
12-21-04 Yes, the supplier would not send original certs until he could invoice them, I wanted to make sure you were happy which I know you would be! Certs will be mailed shortly!
"The earrings came today and look good. The last two times I purchased from you the GIA certificates were included in the package. No certificates were included with this package. Are the certificates being mailed later for some reason?"
-BOB IN ISSAQUAH WASHINGTON
12-13-04 Message speaks for itself!
"She absolutely loves it. It looks great on her."
-Pike in N. Va.
12-7-04 "she absolutely loves..."
"I was checking your loose diamonds on 1 stop diamonds. What color and clarity can I go with on the earrings? I don’t want to go crazy with this. I just finished paying off the engagement ring I bought from you last year, which by the way she absolutely loves."
-Jim E, always a repeat customer!
My husband, Rick, bought a ring for me from you a couple of years ago. It is truly beautiful and I love it. I can't tell you how many people have admired it! Anyway, Rick called you a couple of weeks ago and talked to you about our son who was going to take a ring set I have and turn it into an engagement ring for his girlfriend. After looking at the rings, he has decided to leave them in the original settings - they're probably antiques by now! They were his grandmother's rings (an engagement ring and a wedding band). However, they are not big enough to fit his girlfriend and need to go to a size 8. I know that sounds large, but that's what she says she wears. Also, the settings need to be checked and I would like them to be appraised. Do you do this kind of work? If so where should I send them, by what method, and how much should they be insured for?
-JANE IN NORTHERN VA.
11-29-04 "recieved as promised!"
"Marti: I received my mounting on Wednesday as you promised, it is beautiful, Thank You! I am waiting for the appraisal from you for our insurance company, or do I need to have it done elsewhere?
I am going to be out of town for the next several days so you can just respond by email.
Hope you had a nice holiday, I'm headed for Mall Of America!
-CATHY H. IN OMAHA NEBRASKA
11-9-04 The loyalty my customers show says volumes of our established reputation, but these kind of emails always brighten any rainy day!
Don't know if you remember me...I purchased a 2.10 oval and 2 pear shaped .75ct each diamonds from you 3 years ago for my Mom(living in RI); you had a jeweler in Beverly Hills, CA make a gorgeous platinim mounting.
My son is about to become engaged and i told him he could buy from no one but you - not only do you have the best prices, but i know you are trustworthy.
Of interest on your site:
They want an 18kt wg or platinum mounting with 1/2ct trillions on sides.
Please view mounting on www.diamond.com
Setting # 1363 and comparable one in platinum Can you do better on the setting price?
-Louise W. in Alexandria Va
10-19-04 THIS WAS TWO ASSCHER CUT DIAMONDS .68 AND .67 SET IN PLAT SCREWBACKS, WISH I GOT A PICTURE OF THIS SET BUT WE WERE UNDER A TIMEGUN...ALSO SHE SHOPPED THE DIAMOND DISTRICT, OF COURSE WE WERE THE CHOICE!!!
Rcv'd the earrings last week. They are beautiful!
As always, it was nice working with you.
-CARRIE IN NEW YORK
10-11-04 "MARTY IS DA MAN" AND ALL I DID WAS COPY AND PASTE, NO EDITING HERE LOL...
"THABK YOU!!! Very Much!!! I was vey impressed of the delivery and your knowlrdge of leading me to the correct stone for me.I will call you tommorow to put the charges on a CC w/ a lower interest rate.Upon showing the diamond to my soon to be father in law's next door jeweler he said if he gets into the diamond business, he wants your store info.He also gave me a
engaugement gift of of a setting and he will set the diamond for free as well.You have made this a very exciting time for me. Again thank you and I will call you to give you the other card number to charge. GOOD FORTUNE TO
YOU !!!! MARTY IS DA MAN!!!!!!!!!!!"
-ROBERT C. IN NORTH CAROLINA
10-12-04 HE BOUGHT A GIA 3.10 GORGEOUS DIAMOND...
"Are you kidding me… she loved it. Thanks again for your help. Were you able to send the appraisal yet? We need to insure it ASAP."
-VINCENT IN BARRINGTON ILLINOIS
9-30-04 ALWAYS COME BACK
Hope all is well with you, your family and the business. I am emailing to thank you once again for the excellent service you provided me when I purchased my fiance's Greg Ruth engangement ring 2 years ago. Well it's time to purchase the matching wedding band and I'd like to do business
with you once again. Don't know if you have the model for the Greg Ruth ring I bought but I would like you to price out the matching diamond wedding band again in Platinum. If you remeber you were able to get me a great price by going directly to them and byuing it wholesale for me. I was wondering if you could do that again for me. Lets talk at your earliest convenience.
My new work number is 212-XXX-XX75.
I look forward to speaking with you again and doing business with you many years to come."
-NICK M. AT BAYSIDE NJ
9-22-04 'sure does look pretty'
"Hi Marty,Diamond has arrived!!! it sure does look pretty.....I have an appointment for an appraisal at 12:30 today. I will let you know A.S.A.P.
9-26-04 CAM YOU FEEL THE EXCITEMENT???
"Marty... I GOT THE RING!!!! I've attached a pic of Steve and I from this weekend. The ring is A-M-A-Z-I-N-G! Thank you so much for your patience and help. I know that the retail value on this diamond would have been twice as much had we gone retail. I will be getting it appraised this week and will let you know what it comes out at. You definately have a lifelong customer with us and we will be contacting you again shortly for matching earrings. (think x-mas!)
We will also purchase our wedding bands through you as well! It was such a pleasure working with you and we'll for sure be in touch real soon!!"
9-8-04 AND WE APPRECIATE YOUR SERVICE TO THIS COUNTRY!
"just got the ring. AWESOME! everything i wanted, and the rock is great. im already handing out some of your cards. i appreciate it. thx"
-ASHER A IN US ARMY
9-13-04 "SO DANG PROMPT!" LOL
it arrived. Looks fine by me. I'll be at home during lunch and will check it out real fast under 20X. I'm sure it's fine.
Also, the original dossier came with it as well. I've never had that happen before, and not sure if it was a mistake. Plan on me keeping it, and know that I have the dossier already.
Thanks for your help and being so dang prompt !
9-7-04 "EVERYTHING YOU SAID IT WOULD BE..."
We received the diamond on Saturday and it’s everything you said it would be. Esti sent the original GIA report as well, so I think we’re good. Thanks for all the help.
-BRIAN AT DELL
8-4-04 FOR ANYONE CONSIDERING BUYING A NEW CAR, GO TO BILL KAY CHEVROLET IN OHIO.
My wife loved the ring. Thanks for your help.
8-17-04 "you have been a big help to me"
"Marty, I will be doing the wire on Friday. I do not need shipment until next week. I would like to receive it on Monday or Tuesday. We are getting engaged on Sat, Aug 28. Thanks again for all of your help. I know it is your job, but you have been a big help to me.
-JUDD S. IN FLORIDA
8-16-04 YES, I HAVE A STEADY CLIENT IN MALAYSIA! HE ALWAYS BANK WIRES TO SECURE GOODS. FEEL THE POWER OF DBS INC!
"Hi Marty, thank you very much, my customr had received the stone for her wedding. Will communicate with you again shortly for other
orders. By the way, can you quote me some 1ct sizes D-G
VS1-SI1 and .20ct and .50ct G-I VS1-SI1. Regards,
-HARRY IN MALAYSIA
8-24-04 THIS FROM JUSTIN AGAIN, WANTING TO REITTERATE HIS THOUGHTS!
I just wanted to say thank you again for all your help!! The diamond is INCREDIBLE and I'm sure that the setting will be perfect too. I'll call you when I get home to give you my cc info. Thanks for your patience and your help.
-JUSTIN AT EYOUNG
8-23-04 GET THAT BALL ROLLING!
Thanks again for the incredible diamond and for finding such an unbelievable price on the setting!! Did you find out how long it will take for the setting to be made/delivered? Also, if you could e-mail me the bill of sale for the diamond and forward the GIA cert to Demetri's address that would be great. Let me know about the timeline for the setting and we can get the ball rolling!! She wears a size 8 and 1/4 ring.
Thanks Again So MUCH,
-JUSTIN F. AT ERNST AND YOUNG
8-20-04 "LOOKS BEAUTIFUL!"
"Diamond looks BEAUTIFUL! Thanks! The ring size turned out just a tad too big though, can I easily get this tifany style re-sized at any jeweler?
8-18-04 "LOOKS GREAT..."
I just wanted to drop you a quick line to let you know I received the ring yesterday, and it looks great. Thanks for all your assistance. Also, I wanted to make sure you received my check.
7-23-04 YES, I'M "DUDE" TOO!
"Dude, I got it. It looks good.
When will I get the original cert?"
7-7-04 "loved the ring"
I hope you had a great vacation. Rebecca Loved the ring thank you very much!! She was shocked to see me show up in New York. Did I tell you the story? also Is this diamond laser inscribed with the GIA #?"
-Mike W. at Quest Communications
7-6-04 "LOOKS BEAUTIFUL"
"Marty & Amir,
The setting came in last week and it looks beautiful!!! I proposed to my girlfriend on Friday night and she said yes!
Do you guys think that we can make a wedding ban for her similar to the setting in a few months? I would like to get a platinum wedding band that has about 1ctw Baggett diamonds positioned in the same manner as the setting (except completely covering the top part of the ring where the mount sits on the engagement setting). Are you guys able to make a wedding ban like the one I have described? How much do you think it would cost to make? Thanks again,
-CHRIS AT TUPPERWARE IN FLORIDA
6-7-04 Passing my name...
"Hi Marty, we are looking forward to showing you the final results of the ring! I cant wait to see it set in the mounting. We were curious however as to when we should receive the actual GIA cert for the stone. The appraisal went well and I see the check was cashed. Drop us an email or give us a call so we can know when to expect it. Thanks again for your kind service. We intend to pass on your name to anyone interested in their next diamond purchase.Till then, be well ~"
-Brian S and Gabrille S.
6-04-04 I'm a "master", now about that!
I want to thank you for your hard work and patience with me throughout this process. The ring is perfect. You did a great job. I really apreciate your down to earth no hassle aproach, and your drive to get the best quality diamond for the most reasonable price. You are a master at what you do.
5-21-04 "it is awesome!"
"got the ring, and it is awesome! like i said earlier, i'll send you out an
additional check once i get paid again. later."
"I just recieved the ring it's beautiful. Thank you very much. Do you have the original GIA certificate? Thank you again and I will refer you to everyone.
4-26-04 THIS WAS A MONSTER PRINCESS CUT, ONE OF THE BEST AROUND!
Got the diamond on Friday and it is a nice one. It checked out with the appraisal as well. I intend to keep it. I did not get a copy of the original certificate. When will I get that? Thanks,
-LELAND IN NORTHERN VA.
4-23-04 DIAMOND OF DREAMS!
"Hi Marty!! I have the tracking #'s for your 2 packages shipped USPS today 04/23/04
 Registered Insured RR083759879US Delivery confirm. #03033430000043776117
 Music boxes Priority Insured Delivery Confirm # 03020980000370438276
Please can you have Amir send me the original GIA report?
Please can you let me know when the 2 packages arrive?
Please let me know how your wife and 2 daughters like their special musical jewelry boxes?
Thank you Marty for finding the stone of my DREAMS!!!!!!!!!!!!!!!
Most Respectfully With Thanks and Gratitude,
2-10-04 TESTIMONIALS LIKE THIS ARE A JOY TO READ...
"Marty-Mark and I were engaged on at night and even though I knew about the ring the engagement was a complete surprise. The RING is truly beautiful I can't thank you enough for all that you did. I gave a few of the brokers in my offfice your website address. Everyone that sees the ring can't believe how beautiful it is. I can't wait to see waht the matching wedding band will look like. I LOVE that no one has a ring like mine and my wedding band will be an orig. as well. We have tenitivly set the date for 10/22/05 so we will stay in touch about the bands and of course I hope that the ring brings you TONS of business Although I know the ring will speak for itself. Thanks again so much "
-Karen in Texas
2-11-04 "SHE LOVES IT"
Turns out she loves it just the way it is.
-DAVE B IN NC.
2-11-04 SHORT AND SWEET MESSAGE, POINT MADE!
"Received the ring—looks great."
-MICHAEL N. BOSTON, MASS
I got it and I have to say I am impressed, you did deliver, thanks so much,
I'll let all my friends know about you and let you know when I need those ear rings and and necklace. Thanks"
1-31-04 ANOTHER GEMDEALER USING DBS FOR SOURCING!!
I received the diamond and I was very pleased. I'm waiting on my customers approval. They should receive it on Wednesday. Thanks again Marty. I hope we do this again soon. "
-STEVE C. IN BATON ROUGE, LA
1-27-04 "SHIMMERING LIKE CRAZY WITH JUST THE DULL OFFICE LIGHTING..."
"Yo, just an FYI, I got the package today. It was held up 1 day due to weather, I was tracking it all along. Anyway, it is AWESOME!!! I am happy and I KNOW she will be. I have it here in my office and it is shimmering like crazy with just the dull office lighting. Very nice stone! Thanks for the good service, I'll see if I can hook you up with any referrals. I may be back for a wedding band for myself.
-CHRIS M IN NORTHERN VA.
1-23-04 "PLEASURE DOING BUSINESS"
"Pleasure doin business with you! I may be back to you for a Wedding Band. I will refer friends to you as much as I can. Later
1-6-04 NOW CHECK OUT THIS TESTIMONIAL!
"Marty, I just wanted to say thank you for the wonderful diamond that you sold me. It was a great pleasure doing business with you. I was a little apprehensive of buying a diamond over the phone sight unseen, but you
explained everything so well and it all turned out to be just as you said. It was difficult to buy a diamond from London, have it shipped to Oklahoma, and for me to go off a jeweler, not having seen the diamond myself, and not
seeing it for 3 months. I am extremely happy with the transaction. The GIA
cert, was a little slow, but it doesn't matter, it got there eventually. I will definitely recommend your site to anyone that is in the market for a
diamond!!! Thanks again, "
-Jimmy (London, England)
1-3-04 APPRAISER SAID IT IS ONE OF BEST CUTS HE'S EVER SEEN...OF COURSE IT IS, THAT IS HOW I OPERATE!
"Hi! Thanks for the fabulous ring..... Matt popped the question New Year's Eve and I LOVE IT!! I just got back from having the ring appraised for my home owner's policy and it came in at $9,000!!!!!! As you probably remember this is almost twice what we paid for it - THANK YOU SO MUCH. The appraiser had to ask where I got and how much I paid for such a stunning diamond with one of the best cuts he'd ever seen. He said I never would have found something like this in my local jewelry store, let alone for the price we paid. Again, thank you thank you - you've put Matt's mind at ease about buying things over the internet. His chin hit the ground when I told him it was worth $9k. I have an idea what I want for the wedding band so hopefully you can help us out with that, too.
-ELISHA AND MATT
12-25-03 "DIAMOND AND RING WERE PERFECT"...DID ONE EXPECT LESS? NOT I !!!!!
The diamond and ring were perfect. I will have a check in the mail on 12/27/03. I was wondering if I should have the ring appraised and insured?
12-23-03 "EXACTLY WHAT I WANTED!"
"I want to thank you, Marty, for sending a quite lovely setting. It's exactly what I wanted.
Now, to find a jeweler who can make this work for me!
Good luck in your business.
I shall spread the word, and perhaps we will do business again!
-NEOLA B. IN WINSTON SALEM, NC
12-23-03 SHORT AND SWEET, EH?
"Necklace looks great!
12-23-03 JUST A SIDE NOTE JOKE, WHAT DO YOU GET WHEN YOU CROSS FED EX WITH UPS?
FEDUP. NO DOUBT!!!
"I got the rocks! I was starting to get a little nervous. J
Have a great holiday with your family!
-TREVOR, SR. INVESTMENT ACCT MANAGER
12-22-03 "DIAMOND LOOKS GREAT"
I receive the ring.................the diamond looks great, I have a appraisal setup for Saturday I will let you know how it goes. I'm sure my wife will be floor when she see's it. Thanks for all your help.
12-19-03 "THANKS A MILLION"
"Everything is great Marty – thanks a million for your help. The ring looks awesome. I’ll be sure to send my other friends your way when their time comes. The only thing I was wondering about is when the original GIA cert. will be available to send over to me. This one was a color copy. Thanks again and happy holidays!"
11-28-03 ARE THEY BIG ENOUGH???
"You're the best! Will anxiously await delivery today (yes I'm working the day after Thanksgiving). Will inspect the little beauties and EMAIL you back the verdict. Only concern: will they be BIG enough? My husband is starting to think it may be worth it to spend a bit more to get a bit larger side stones but we will see how these look in relations to the 1.5 and go from there!
Hope your holiday was great. My stomach is still feeling the effects!
-LAURA IN FLORIDA
11-26-03 "REALLY BEAUTIFUL"
"Thanks Marty! We just got it. It really is beautiful.
All the best and Happy Thanksgiving."
-JIM W. AT CHEP.COM
11-26-03 HE KNOWS SHE'LL LOVE THEM, OF COURSE SHE WILL!
"Arrived this morning! Thanks Marty, I know she'll love them.
Let me know if you come across leverback white gold settings that have the
-PETE @ IBM GLOBAL SERVICES
12-16-03 HE'S A BUSTIN MY CHOPS!
"Got it -- looks nice! Check will go out tomorrow -- forgot my checkbook
today. One thing, and I'm not kidding, the business cards / magnets / pens you
sent cheese up your image. I understand the idea of premiums, get the name in front of someone, yadda yadda, but those are not your image. The black
magnets, throw them all out right now. NOW. The cheesy pens, put them in
your office for you to use. The card? Get a much nicer / classier picture
-- seriously -- I think a little more towards image will help you. If a buddy showed me your card, I would not think twice about it. You want more
of a Tiffany's class look to it. Just one mans opinion."
-MARKY MARK MARK
11-21-03 ABSOLUTELY AN H AND A, GIA DOES NOT INDICATE THAT ON THE CERT...
I got the ring. Thank you. By the way, I looked at the certificate and it
didn't say H&A but this is the H&A diamond, right?"
-OX AT USONCOLOGY IN TX
11-18-03 REPEAT CUSTOMER, FIRST A 2 CARAT ROUND, NOW A 1.5 EMERALD CUT WITH 1/2 MOONS, CUSTOM JUDITH CONWAY DESIGN. I WILL UPDATE THIS AND LINK TO PHOTOGALLERY WHEN I LOAD UP.
"I just got home and the fabulous surprise was waiting for me. It is absolutely beautiful and fits perfect. Thank you so much! Can you email another fed ex label and I'll drop the final check to you or I can just drop it in regular mail - whatever you prefer. I assume when you receive the balance you will send out the original GIA certificate for the center stone?
Thanks again Marty. As usual it's been a pleasure doing business with you!
-KARRY AND ERIC IN MN
9-15-03 SUCH KIND WORDS FOR DBS!
"In these busy times, sometimes we forget to take a moment and thank those that have offered superior service - especially for a high end purchase. Thanks so much for all your help and patience in working with me to find just that "right" diamond. what can I say - it is gorgeous! To say you are responsive and honest is putting it mildly. I took the diamond to a gem lab - they do not sell or buy jewelry - all they could say is "wow" - you would have spent at least three or four times more for an equivalent stone. He had also said that about eight or nine good jewelers have gone out of
business in the greater Seattle area because of the internet - they just can't compete! When I took the diamond to my jeweler, he tried to find something wrong but he couldn't. What can one say about a 1.5 carat VS2, E
color, princess, very good cut and polish! He wanted a few days to try to find an equivalent stone but he couldn't. He did provide the setting which is also beautiful. I can't say thanks enough! You're the best and we'll be back for more.
-DEBBIE IN SEATTLE, WA.
9-17-03 FOLKS, WAS HE CRAZY?
I will have to go to a couple of stores to look at total carat weights as I dont have any idea how much to go with. I will be in touch once I know exactly what I want. Thanks for the fast response! I bought my wifes engagement ring from you a
couple of years ago and I see your service is still as prompt as it was then. I did have some people thinking I was crazy ordering an expensive 1.3ct diamond over the internet rather than from a traditional store.
However, when they see the diamond at the price they see why I ordered throigh you. When my wife gets the diamond cleaned the people at the store
often check to see if it is real as it is flawless in the center area, with just a small flaw on the outside (covered with a prong from the setting).
This always makes my wife feel good when the store people comment on what a beautiful diamond it is!
11-24-03 "Thank you SO MUCH for your patience and assitance..."
First things first. How did your son do in his black belt competition? I'm sure if he's half as intense as you he did just fine! Well, the "big bucks" should be in your mailbox today. Sent the check out Priority on Saturday first thing in the a.m.
They said it should arrive today.
Thank you SO MUCH for your patience and assistance.
Now I need your help once again.
I want to find two stones to surround the beautful center stone with. Because we found such a winner this is proving to be a problem. My original thought was .50 to .75 carat trillions but apparently these are a bit beyond my budget (unless you can perform some miracle and find me some bargain in the colorless range (E,F).
I would also accept .33 to .66 ovals of the same grade (E,F VS1 to VS2). I am once again, if considering ovals, looking for lack of bow tie, good quality on a pauper's budget. The trillions were my first choice because I thought I could get more stone for the money but apparently they have shot up in price recently.
Can you help me?
Fondly, Your cheap, but loyal customer
-LAURIE IN FLORIDA AGAIN
9-8-03 I'M THE BEST! AND A HERO TOO!
"I called you this morning but you never answered.... Everything looks good... She initially said it was not high enough but I think she is getting used to it. But I will say it was worth the wait. Do you know of a company that rents Jewelry? She may want to rent a Diamond Necklace for the wedding day. Also, what do you think a diamond band will cost me for her. Aprox. 75pts Princess cut, Platinum.
How may points is her setting? Do you know? Can you find out?
Call me I am in the office when you got off of Party Poker!!!!
Thanks Again, Your my HERO!!!! There, does that make you feel better. Stick to money, Compliments don't pay the bills!!!
YOUR THE BEST!!!!"
-SERGIO IN ILLINOIS
10-2-03 THIS IS A MUST READ, IT HAPPENS ALL THE TIME!!!!
Thanks for the pleasant diamond buying experience. Before I talked to you, I met with a jewler who tried to sell me the same diamond. The first price
was $10k. When I told him i could get it on the internet for 6500, he went to talk to the manager. Then the price was 9. I said no. Then he went to
talk to the owner. Then the price was 8. I said no. I brought in your diamond to get set and he offered to sell me his damond at 7. I said no
again. The he charged me 100 bucks for 2 minutes of work to appraise the diamond for 13K. I hope the internet puts all these assholes out of business. If I have any more jewlry needs, I will be calling you. Thanks,
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-Tom S. in Chicago, Illinois
8-6-03 "IT WAS A PLEASURE..."
Just wanted to let you know that I got the appraisal and everything checks out against the GIA report. Please have the original GIA certification sent to me at my work address. Thanks again! It was a pleasure.
-Toby, VP Eakin/Youngentob Associates, Inc.
8-5-03 ANOTHER MILITARY MAN, WE APPRECIATE YOUR SERVICE!
"Marty, my brother told me the ring came in the mail today and it looks good... i wont be able to see it untill tommorow but he said it looks amazing. it was good doing business with you, i will deffinatly be back for other jewerly in the future and i have refered you to a handful of friends who are going to take the "highway to hell" trip also. haha. thanks again ill touch base with you at a later time after i had the chance to see it.
7-28-03 TALK ABOUT EXCITED!
I thought I would let you know that Courtney proposed yesterday! I love the rock! And I mean LOVE IT! You were right...it is so nice! It is awesome! I had it appraised today, and everything checked out okay with the GIA certification. I figured it would, but Courtney, the skeptic, was very pleased to hear this! The appraiser sent the appraisal to my insurance company so I could get that puppy insured ASAP!
The only problem that we had with the ring was that the actual top part (the prong setting part) was crooked on the band...as in not set straight into the band when it was put together. It looks like maybe it got hit or something when it was set before it was hard, and it is not going straight up from the band, but rather leaning to one side. If you look at it from the side view of the ring/diamond, it slants upward to one side rather than being level straight across. The Gemologist that I took it to said that he could straighten it for me without any problem and that it should not be that way (I had asked him if maybe it had to do with the cut of the diamond or the setting and if it should be that way). He said that usually the broker that you bought it from would be happy to do it for me free of charge and that things like this sometimes happen. However, I explained that this would require that I send it back to you. My mother thought that maybe you could reimburse me for this charge of $25 that he said it would cost to reset, rather than having me send it back via insured mail, and then you having to send it back to me via insured mail. It seems like that would exceed the cost to just have it done here. But then again, I am unfamiliar with the cost of overnighting insured items via Fed Ex.
Anyway, again, I am very pleased with the diamond, and I completely understand that stuff of this nature like with the setting happends sometimes! Just part of life!
Just let me know which route you think I should take...if you want me to send it back to you to reset or if you think it would be best to have it done here. The Gemologist said that I could watch him do it for me, because I didn't want the diamond to be out of my view at anytime! He said he didn't blame and that is was a very nice stone! Hehe! I can't stop giggling and looking at it!
-ALYSSA F. AT FIDELITY INFORMATION SERVICES
7-23-03 REPEAT CUSTOMER, 1 CT. GIA PEAR SHAPE PENDANT!
"Never rmind…wife just got the package. She says it looks great! She’s going to have a hard time parting with it. You should get your check today. If you don’t, let me know.
-BRAD IN NORTHERN VA.
7-12-03 Husband impressed!
"I got it yesterday, it is beautiful and extremely nice, i love it. Mike was impressed as well. I told him you want a picture. I will send it to you as soon as it is done, it will be set tomorrow by one of the reputable jeweler here in Scottsdale "HAMPRA". I can't wait. So long, now that it is done my next project will be my 2 ct earrings. Thanks."
-Letty in Arizona
6-25-03 "EXCELLENT DIAMOND"
" Oh I am sorry, I forgot to write a comment about the stone. I really satisfied to got such an excellent diamond. Thank you and appreciate ! And please wish my luck and success for my propose !!
6-30-03 Editors note...This is a very rare occurence. There is nothing to hide here. Facts on this case is that we supplied a 1ct. Marquise GIA certified with H color and SI2 ($3500) with better measurements than the local jeweler, AND the local stone was I.G.I. certified as H SI2. For you all who know, if that IGI diamond went to GIA then GIA would have graded it IJ and probably I1. Customer still spent over $1000+ more than our price, but they got preyed on with the classic scare tactics of a retail jeweler. Funny part is that an IJ I1 diamond is a low $2k stone! Dave's loss, not ours!
My wife and I have decided to return the diamond and setting that you sent me last week. The diamond was very nice, however the local vender did move on the pricing and they also included the lifetime warranty on the chipping and cracking. If you can let me know where to send this diamond back to you at, I would appreciate it. There is the possibility that I could take a ride to Disney and met you to return it. Either e-mail me back or call me today on my office number. I left my cell phone at home today.
Thanks again for your assistance and your service has been exceptional. I will keep your information for future purchases and for my friends and family.
-Dave in Central Florida
6-2-03 DIRECT TO THE UK! ANOTHER OVERSEAS HAPPY CUSTOMER!
"Hi Martin I'm not sure if I ever dropped you a line to say that Katie and I were delighted with our purchase. We had the ring made through a jewellery contact on Bond Street to our own design. People keep commenting on how great the ring and stone look. So thanks again.
-Mike and Katie
6-20-03 Yes, this is our Ireland customer! Now THAT is taking care of BIZ!
"The Eagle has Landed!!!!!!! And WOW what an Eagle.
I am absolutely thrilled!!! Thank you so much for you advice and help. You certainly picked a fantistic stone and the mount certainly shows it off beautifully. I was a little nervous buying an engagement ring over the web but I will be recommending your site to anyone I meet. You've no idea how pleased I am.
-Aidan in Ireland
6-20-03 "Looks great!"
"Marty, I was wondering if you sent me the certificate yet. I have not received it. Did you take care of my friend Michael XXX. I saw the diamond it looks great. Thanks, "
-Phillip P in Texas
6-20-03 Repeat customer, got diamond earrings!
"Hi marty I got the package they look great Thanks have a nice day "
6-19-03 Nice looking stone!
"Nice looking stone! My wife will bring it in to a ring
designer on Monday next week. Thanks, DAE"
6-17-03 WOW, CHECK OUT THIS PHONE CALL TESTIMONIAL!
""HEY MARTY, THIS IS TERRY S, I'M JUST CALLING TO LET YOU KNOW WE DID CLOSE FINALLY, YEEEHEEEE, YOU SHOULD GET YOUR CHECK TOMORROW, OVERNIGHTED CHECK FOR $5K, YOU MAY CASH WHEN YOU GET IT, GOING TO BANK FIRST THING THIS MORNING, IT IS A REALESTATE BROKERAGE CHECK, BANK SAID IT IS GOOD..." AND "THANK YOU SO MUCH FOR YOUR PATIENCE, YOU'VE BEEN WONDERFUL..." "THANK YOU SO MUCH!""
-Terry S. in Florida
5-13-03 No job is too small!
Thanks so much for getting the earring backs to me. I am so happy to be able to wear my earrings again! Thanks for your help.
4-25-03 "Thank you..."
"Hi Marty, I went to the bank and did the wire transfer and everything should be
good. If you want to call your bank and check on it but I couldbn't get the tracking number because the guy was suppose to call me back with it and I
missed his call but he said he will call me first thing monday morning because he will not be there on the weekend but you should be able to verify
it with your bank. I have the wire receipt they gave me if that would be a help to you if not then I will get you the tracking number on monday. Thank
You so much for your time. "
-Frankie in Florida
4-24-03 IF YOU NEED A REAL ESTATE BROKER IN AUSTIN TEXAS, LET ME KNOW!
The ring just arrived from LA. Boy, the system really worked. I will put a check in the mail today.
-A. FINCH, TEXAS
"Marty, Thanks! The Cert arrived today. Thanks again for your help. It's a beautiful diamond!
4-23-03 Yes, even the jeweler said "WOW"!
The other 2 diamonds should arrive today. Thanks for the receipt. Charlie
and I wanted to drop you a note and say thanks so much for helping us get
the diamond of our dreams. We will let you know when we decide about a
mounting. We appreciate you sending several stones for us to choose from,
it made our decision a lot easier. Thanks for also educating us and
pointing us in the right direction to get the size and quality that was
important to us. By the way our jeweler said "WOW, Now that's a beautiful
stone." Anyway, we couldn't have asked for a better experience, and we are
thankful to have found your website. We will be refering all of our family
and friends to you, and we'll be back-maybe for some earrings. Thanks a
-Jennifer/Charlie S. in Maryland
Thanks for the info and for doing the research for me. I love my ring and so does everyone else. Thanks again for "the magic" that you do! What a great business making people so happy. You're a smart man Marty!
I'll look forward to hearing your cheerful voice to give me the details on the hummingbird piece when it comes together.
Hope all is well with you and your family. Talk to you then.
-Michelle in California
4-8-03 SPECIAL THANKS TO THE GOLD FACTORY IN TEXAS FOR HANDLING A SIMPLE FIX. THANKS!
Just wanted to let you know that I took my ring to the Gold Factory on Saturday and they fixed my ring free of charge as a professional courtesy to you. Thanks for finding them for me...they are only about 15 minutes
from my home. I am going back over soon to get an appraisal on my rings and
-Michelle M. in Texas
4-4-03 "GREAT PLEASURE WORKING WITH YOU..."
"Thank you very much Martin, it has been a great pleasure working with you! Like I said, I will email a couple pictures of the ring next week.
4-3-03 "I AM SO GLAD I CAME ACROSS YOUR WEB SITE"
"Marty, The ring came today. It is beautiful. My wife is ecstatic. She says it almost makes up for putting up with me for 30 years. I am putting a $1500check in the mail tomorrow for the setting. Let me know if it is anything different. I assume the original GIA certificate will follow. It has been a pleasure doing business with you. I am so glad I came accross your web site. I had been searching for the "right" diamond and setting for quite a while. Thanks again for everything. Good luck in your business. "
-Jim F. (ring is in photo gallery)
3-19-03 "Great job you did on my fabulous ring!" and "Fortunate to locate you"... (Editor's note: Michele's ring is in the photo gallery, a custom Michael Beaudry remake)
First and foremost Thanks again for the great job you did on my fabulous ring! It truly is wonderful! How fortunate I was to locate you on the web.
-Michele in Ca.
3-19-03 "Looks good!"
"I got the ring. Thank you so much. Looks good! :) They fit everything on. I like it much and appreciate your help. However, I never got the $11.00 check from you for the delivery back to you. Can you please send it to me? "
-Shelly at 360youth.com
Thank you, the ring is gorgeous. You should be receiving my ring today or tomorrow. Please let me know what you can do for me and I will write you a check. Thank you for everything.
-Frank in Florida
3-12-03 Yep, better test that professional's education...I know what it is!
The diamond arrived a few minutes ago. It looks beautiful. I'm going to go have a professional look at it this morning, and I'll get the check in the mail probably this afternoon. I'll drop you an email when I mail the check. Thanks for your help. . "
3-11-03 Short and to the point...
"Everything was great. Thanks for your help."
-Steve I in Charlottesville, Va.
3-7-03 COULD NOT BE MORE PLEASED! (OF COURSE UNLESS I GAVE IT TO HIM...EDITOR'S NOTE!)
"Hey Marty! I received the princess cut yesterday and it is magnificent, I couldn't be more pleased. Tell me how to do this check now, should I put this receipt in with the check? Make the check out to ? Let me know and I'll get it on the way! "
-Nathaniel F in Bascom, Ohio
3-5-03 EXCEEDING HIGH EXPECTATIONS!
I just had to write you a note and thank you so much for all of your help in finding me the anniversary diamond of my dreams! You took the time to educate me on diamonds and you were so patient when I changed my mind several times on what I was looking for. My ring is so beautiful! Please thank Amir for the incredible work he did on the setting. It is exactly what I asked for and the quality is quite impressive. As I told you on the phone yesterday, you exceeded my expectations (and my expectations were high!).
Thank you so much!
2-27-03 HANDWRITTEN NOTE
"Let me first say thank you for all of your help with finding such a great diamond. I really appreciate your working with me to find a stone that I would be happy with. Enclosed is my check for the diamond in the amount of $4020...Again, thank you for all of your help. I am happy to say that I will definitely use your services again and will be happy to recommend you to any friends who are looking for the services that you provide.
-Kevin in Camp Hill, Pa.
2-25-03 "I'm the $%!!!
you're the shitt!! Last year I purchased this amazing 1.04 Carat, H Color, VVS2, AGLAIA diamond with a platinum cathedral mounting. At first it didn't hit my fiance how nice the ring I had given her was, ..............after 6 years of dating the whole proposal was kind of anticlimactic. But then she started telling me how everybody she ran into was admiring her diamond. Now she's absolutely in love with the ring!! Several of my friends at work are recently married: I cant help but compare their rings to the one I got for my Sweetness. Her ring is heads and tails above all the rest. It really stands out the most in dim lighting. It seems to pick up all the available light in the room and focus it into a brilliant firey burst. Thanks for making the purchase such an awesome ring possible!!
Now we are ready to get married. The wedding is planed for April 05, 2003. We are taking our honeymoon in the Bahamas. Im looking for wedding bands now, so I thought I'de stop back by the sight and see what you had available. I looked around the website but I couldnt find any pricing for platinum bands. I assume you can find them at a good price somewhere??
Can you give me a quote for the following:
Just plain wedding bands, comfort fit, platinum, milligrain edge.
Mine: a 5 mm band , size 9
Hers: a 3 and 4 mm band, size 7
Thanks for you help,"
-JOHN AT VIRGINIA TECH
2-7-03 Note with his check...
"I WANT TO THANK YOU FOR ALL THAT YOU HAVE DONE FOR ME. YOU WENT OUT AND FOUND THIS DIAMOND THAT EVERYONE SAID WAS UNAVAILABLE TO LOOK AT, AND IT WAS THE ONE WE WANTED. YOU WERE RIGHT, WHEN WE SAW IT, IT WAS PERFECT. THANK YOU FOR ALLOWING ME THE TIME TO COME BACK FROM EUROPE AND SEE THE DIAMOND BEFORE I BOUGHT IT. I DON'T BELIEVE ANYONE ELSE WOULD HAVE DONE THAT FOR ME. INCLUDED IS A PERSONAL CHECK FOR $11,000. CHECK #5072. I WOULD ALSO LIKE TO FURTHER USE YOUR SERVICES IN CREATING THE RINGS FOR US. WE ARE TAKING THE TIME TO FIND THE RIGHT SETTING. ONCE WE HAVE PICKED THE RIGHT ONE, WE WILL EMAIL THE SPECS TO YOU AND SEE WHAT YOU CAN COME UP WITH. THANK YOU AGAIN FOR ALL THAT YOU HAVE DONE FOR US."
-JASON AND LESLIE IN CALIFORNIA
2-6-03 INSERTED NOTE WITH PAYMENT ON GORGEOUS GEM...
Please find the enclosed check for $1860 in reference to the .60, E Grade, SI1 GIA Certified diamond that I recieved via FedEx this morning.
I must say the diamond was everything you said it would be, and more. The process was painless, and I recieved the diamond at my house this morning (just like you said I would). If I hear that a friend or family member is looking for a diamond, I will definitely refer them to you.
What sealed the deal for me was speaking with Rachel at BB&T Bank. She was apprehensive to provide me with any information (privacy and regulatory issues, you know), but once I explained the situation to her, she confirmed you have an account there and it is in good standing. I must admit that I was very concerned about purchasing a diamond over the internet.
Thanks again for helping me purchase a very beautiful diamond for my wife. She is going to be very surprised on Valentine's Day.
-Gary C. in Tigard Oregon
1-27-03 ANOTHER SKEPTIC JOINS THE FAMILY OF BELIEVERS! WE ORDERED THIS 1.52 F VS2 ROUND BEAUTY FROM A MAJOR PLAYER IN INDIA. BEN SAVED 10% EASILY FROM ANYTHING STATESIDE...HE ALSO PAID IN FULL BY BANKWIRE AND WAITED AROUND 1.5 WEEKS FOR US TO SECURE THE STONE. THE POWER OF DBS INC!
"Martin / Lisa:
Thank you both for all of your assiatance and patience with the transaction. The stone was perfect - she was shocked and amazed. As you were aware, I was very sckeptical of purchasing a diamond on the web. I have been researching all aspects of diamonds and pricing for over a year. Not only do you offer some of the best pricing that I've seen, you eased my conscience with professionalism and timely responses to all of my concerns. I will not hesitate to pass on your name with high regards.
Thank you again.
-Ben B. Wilcox, Pa.
2-6-03 CHECK IS ON THE WAY!
"Good Afternoon Marty:
The check is on its way.
I mailed it to the following address:
Martin P. Hernandez
Diamond Brokerage Service, Inc
1223 Pacels Way
Chesapeake, Va. 23322
I put the check in the mail before noticing the P.O. Box in the following email. Sorry, I hope this doesn't slow down your receipt of the check.
Please feel free to call me at XXX-XXX-XXXX if you have any questions.
Thanks again for a beautiful diamond,
-Gary C . TIGARD, OR
1-17-03 "SHE LOVES THE RING"
"I got them the other night. Thank you so much for all of your help and doing such a great job. She loved the ring and most important she said yes. Anyway, I have your cards and I am recommending you to everyone who is looking for a ring. Thank you again. "
2-4-03 Yes, Mr. Mortgage dude, that diamond rocks!
"Hey!! The ring has arrived and is secured!! Your right...it's is a great looking ring. Thanks for all of your assistance. What is the best step for me to take now...insurance? appraisal?
I will be glad to send you an 'appreciation note' to place on your Site if you need any more. Of course, I will pass on your information to any interested colleagues or friends.
-Justin R. Allen, Tx
11-3-02 Magic for the military men who defend our great country!
So, I got the diamond on time and everything worked as planned eventually. Of course, I missed the Fed-Ex driver by 15 minutes and had to spend the next three hours driving around the streets of San Francisco with my brother pulling over Fed-Ex trucks untill we found him. A minor setback however. The ring was great. You really do a great job- I couldn't be more pleased with the result! Especially for being in such a rush and everything. Thanks again for all the help and making it happen. I will definetely be telling my friends about you. And of course, the important part: She said yes.
I have a bit of an issue though. It turns out that I guessed the wrong size and the ring is too big. How do I go about getting it resized? I'm sure I could have it sent back to you and you would handle it. But I imagine that would mean at least a week without her having it to wear, so it might just be easier to have it done at a jeweler in San Francisco? I'm not really sure what is involved here? And, unfortunately I am gone and will have to leave this up to her. Any thoughts on this?
-Rich who is now on an aircraft carrier in the Med.
11-01-02 D color oval, sure has fire!
"Just got it! Came with the certificate too. Color is beautiful! Definitely has fire! Has a visible bow tie though. It’s pretty obvious. Not sure about it until I see it placed in the mounting. I’ll let you know after lunch. Thanks.
-Denise M. in North Carolina
10-30-02 Fed Ex sure does deliver overseas!
After talking to FedEx yesterday, they pulled out all the stops and
the ring arrived today. The diamond looks fantastic and I'm sure Charlotte will love it. Of course, I'll let you know how I get on in Paris.
Thanks for all your help!
All the best,
-STUART IN THE UK.
"Just a brief note to say FedEx arrived today with the stone. I appreciate your quick response. I'll have the gem looked at and set this next week.
10-28-02 "She said yes!"
Another one bites the dust!
So, she said "yes", and I will be needing that appraisal that you said you could hook me up with. Go ahead and appraise it for 7500 or 8K, I know that doesn't mean anything but at least I'll have it just in case. Wasn't there
something else you said I was going to need as well? Anyway, call me back or shoot me an e-mail. "
-Michael M. in Chesapeake, Va.
10-19-02 "I LOVE IT!"
I loved the .75 marquise cut I bought from you. You were right; it's VERY "sparkly"! I couldn't have found a more beautiful diamond for this price ANYWHERE! I looked for weeks. I mean I looked everywhere! Even on Ebay! The dimensions on this diamond make it look like a 1.00 ct. when it's face up! You can hardly beat VS1 clarity. Even though it's K in color, it's hard to tell. The diamond is cut so well that you don't even notice the color. In the right setting you won't even hardly see it! Thanks for helping me. I enjoyed our chats about diamonds over the phone! I am happy beyond words! Good luck! Keep it up, you have a great thing going here!
10-15-02 ALOHA IN HAWAII! DON'T SCUBA WITH IT, A TIGER SHARK WILL COME AT YA!
I just got it today!! It looks great!! I'm going to get it appraised tomorrow so I'll let you know how it goes. Thanks for the speedy service!
-Cinthia in you know where!
10-14-02 Alright! I'm a doll!
"Hey you a doll!! :) You may have just saved a man's life!!! :-)
The ring is sooo gorgeous, again thank you. "
-Joyce M. in North Carolina
9-3-02 "SHE LOVES IT"
"As expected - I guess I was just obsessing too much.
Did it at VA beach, on the beach, outside the Cavalier
where we were staying, total surprise! Wrench in the
works was a family emergency in FLA, so she took off
for Vegas without me and I ma in Tampa. But, I will
join her in LA on thirsday at her folks. Get this:
"Hey 'Dad', can I get your blessing to marry your
Daughter?" Ans: "You caought me off guard. My Wife's
not here and I want to talk it over with her, can I
call you back?" Answer2: (an hour later): "Sure, go
for it, whatever you two decide"
-Keith H in N. Va.
8-16-02 DARN RIGHT IT LOOKS GREAT!
"I received the ring in the mail yesterday. It looks great!! Thanks!
8-5-02 NICE 2CT. RADIANT!
I hope your vacation was enjoyable. Just following up to make sure the bank wire went through alright. It did from this side. Thanks again for all of your help!
Talk to you soon.
-Steve and Deborah
8-2-02 BANKWIRE PAID IN FULL PRIOR TO SHIPMENT FROM OUR KEY OVERSEAS SUPPLIER! (2.62 J VS2 ROUND BRILLIANT TOLKOWSKY IDEAL CUT)
I received the stone yesterday and it is beautiful. Thanks again for all your prompt help and service in locating the desired stone!
--Claus in Ca.
7-31-02 BIG ROCK FOR THE NEW MOMMA! AND CONGRATS ON THE NEW RUGRAT!
The ring arrived this morning. We are both so excited, and to think I only paid $10k. Busy with the new baby right now, but I will write to you later
at length, the recommendation will be glowing.
7-16-02 WOW, I NEED TO GO THERE!
Both the bands look awesome! Laura is completely satisfied!
Once again, you did a marvelous job. We will do our best to send you some more business!
The wedding is July 27, and then we are off to Puerto Varrarta for 7 nights. We both need a break!!"
7-12-02 STRAIGHT AND TO THE POINT, PLEASURE DOING BUSINESS WITH YOU, TOO!
"Mr. Hernandez, I received the ring ordered from you, and I am pleased. You may send the original GIA. It was a pleasure doing business with you."
7-10-02 ABSOLUTELY PERFECT!
"Marty, Thanks for all you help in finding the right diamond. It was absolutely perfect, it looks great in the setting that I bought and she loves the ring (she said yes). The jewelers that you pointed me to were great and they
were actually able to finish my ring the same day that I brought it in. I haven't received the cert. yet, so could you please send it to me.
Thanks for Everything,
7-9-02 YES, A BIG DOLLAR BANKWIRE, PAID IN FULL, THEN HAD DIAMOND DROPSHIPPED DIRECT FROM ISRAEL. HAVE THE FAITH, WE ARE THE BEST!
Got the diamond yesterday and it looks great! I’m taking it in to my appraiser tomorrow for his seal of approval. Thanks!
7-6-02 LOOKS BETTER ON HER FINGER!
"Hey Marty --
Got the diamond yesterday. It's beautiful. Popped the question last night. Looks even better on Amanda's finger!!! The money will be in your account today.
Thanks so much."
7-2-02 No hassle, the cert should have been there earlier!
i got the certification today.. thanks.. sorry about the hassle.. i am very pleased w/ diamondsatcost.com ... i will refer friends to you.. thanks again.
7-2-02 THIS BEAUTY IS THE 2 CARAT MARQUISE IN THE PHOTO GALLERY!
The ring and stone are beautiful. It arrived safely a few minutes ago. I've showed it to a few close friends here at work and they, like I, am speechless. Nice work!
6-28-02 "SMILING IN DAVIDSON"
I received the "baby" (.25) diamond yesterday by 9:30 a.m. I thought it looked great! I took it to the jeweler who set the original pendant for my daughter, he was equally impressed. The diamond was valued for more than I paid for it which made me HAPPY!
I'm holding out for a pair of diamond earrings and you can bet I'll call you. Thanks so much for your help.
Kay Forys "
6-21-02 "VERY IMPRESSED"
"I got the package this morning. Thanks. I'm going to show it to my fiancée tonight. The people at work were very impressed with your rates and the turn around time. I'll spread the word on your business. Talk to you next week.
-Korosh in Mclean, Va.
6-19-02 I'M A "MAGNIFICENT BASTARD"...WOW! WHAT CAN I SAY?!
You magnificent bastard! I received the ring today.
BEAUTIFULLLLLL. The appraiser/jeweler said he'd sell
this stone for $6000. It's a keeper. Could you please forward the original certificate ASAP?
Thanx again for your time and service. I will spread
-Jason G. H., future DBS customer
6-18-02 THERE IS ONLY ONE PLACE TO GO FOR EVERYTHING...
I want to talk with you about a diamond wedding band. Please call me when you have an opportunity. BTW, Ron R. loves his ring (more
importantly, his fiance loves her ring).
talk too you soon,
-Jerry S. in Chicago
6-17-02 YES WARREN, AN AWESOME ROCK YOU GOT! CERT IS ON THE WAY, JUST GOT IT IN FROM THE SUPPLIER!
My financee loves her diamond that I purchased in April. I just wanted to follow up on the GIA Certificate since I have not yet received it. My address is as follows:
-Warren in Ca.
5-20-02 NEVER PURCHASE FROM YOUR LOCAL JEWELER! WORDS OF ADVICE FROM A POWER DBS SHOPPER...
"I purchased an amazing stone through DBS back in October 2001. Everything that you promised was exact and precise. I have recommended multiple times
and would never purchase any diamonds from a local jeweler again, when I can trust DBS. Attached is a digital picture (B&W) used in my proposal. The
stats are as follows:
-Michael F, Senior Associate
5-22-02 PRO'S TO THE MAX!
Hope you are doing good. I am sorry that I didn't get a chance to thank you for all your help. I have to tell you that I order merchandise from the internet all the time, but was pretty spectic about buying a diamond from the web. But I am glad that I went ahead with it and in turn saved a bunch of money. As I mentioned to you earlier, I know that diamonds get appraised for higher than what most individuals pay even retail at a jewellery store, just because appraisers consider the worst case scenario. But over 70% of its value... That was awsome.
Well, if you ever need a reference and need to convince someone to buy a diamond from you and not some Tom, Dick or Harry in some corner of the internet, do not hesitate buddy. Once again, thanks for your help and professionalism. My no is ###,###,####.....And yes, don't work all hours of the day !!!
-Shani S., Allen, Texas
5-18-02 Awesome D SI PRINCESS CUT!
Received the diamond. Thanks, looks very nice. We are going to get it appraised this evening. I will let you know the result..
-Shani in Texas
5-23-02 WE DO SELL GOLD ON AN ORDER BASIS, JUST SO EVERYONE KNOWS!
"SHE LOVED THEM. They looked completely awesome. I checked at the jeweler that we bought her ring from for what earrings like that would cost and they
would range from $1000 to $1400. They also had a set of Lasar Diamonds that they would have sold me for $1900, not anywhere close to you. Can you sell an Omega necklace. If you can, I'm looking for a 16" 4mm white gold omega. Let me know.
Thanks so much"
5-15-02 Yes, we'll refer someone today for you!
"Martin, I got the stone today, thanks. Have you got the name of somebody that could set it for me?
-Kent in Oklahoma City, Ok.
"Hey Marty! This is Brian up in Vermont. I got the official GIA certificates in the mail yesterday. Thanks! We also got the ring appraised the other day. It cost me $5300 and got appraised for $8500. YEHA!!! Thanks again. "
-Brian in Vermont on AOL IM
5-13-02 I CERTAINLY THANK YOU FOR POSTING ON THOSE TYPE SITES, I DON'T SPEND ANY TIME ON THEM BUT SURELY CONSUMERS LIKE TO HEAR GREAT FEEDBACK!
"I appreciate that Marty. Customer service after the sale is what sets one jeweler apart from the others and I am very pleased with the service I have gotten from you to this point. It makes a huge difference in the selection and purchase of a high dollar item. I was looking on a website today called diamondtalk.com (which I’m sure you know about) and I found it amazing as to the number of consumers who have had problems with buying diamonds on the net, mostly due to jewelers sending them junk and refusing to honor their warranty. You may want to direct some of your satisfied customers to this site because they seem to have a large audience of both educated and non-educated diamond folks who look for direction from existing customers of web merchants.
I just picked up my diamond from the appraiser and it appraised for over 66% more than the purchase price! He also said that it was the nicest marquise he had seen in years!
I would have to agree. When I took it out into the sunlight today for the first time, I almost couldn’t look at it directly because of all the fire it created. It’s awesome! I will be sure to post your praises on diamondtalk.com and other jewelry bulletin boards.
BTW… my AOL Instant Messenger name is XXXXXXXX. That’s probably where you got it from.
5-10-02 Send that money man!
Got the ring today, thanks.
Will send the check.
When will I get the real certificate?
-Jiasi in Maryland
5-3-02 I think that appraisal is over double what the sell price was!
Just a note for you - I had our ring appraised. $2950 for the diamond alone. Just thought you should know. I am thinking of upgrading the diamonds on the sides. The stone you sold me
stands out so much because it is such a higher quality, do you price those little stones on the sides and how much to have them mounted by your sources ?? There are two princess cut sitting side by side then three small rounds
going down the sides on each side."
5-2-02 Trust me, I am not a big fan of Fed Ex!
Thank you for the fast service, Erin could not wait to get home today at noon to get the Fed-ex package. She loves the diamond, I too had to make a quick trip home
to see it, it looked great !
By the way, I can't believe Fed-Ex left the box by our door without asking for a signature, luckily, Erin got there right away and took the box inside. Anyway, I wrote the check to Lisa for $7,100.00, Erin is now at the post office to send the check as you requested.
Also, will the real certificate arrive after when Lisa
cashes in the check ?
Again, it was nice doing business with you and I will
not hesitate to mention your service to others.
-Aziz in Northern Virginia
I picked up the diamond today -- everything looks good. I will have it appraised and let you know if there are any questions.
4-22-02 HEY, I IMPRESSED SOMEONE! HE DID GET A BEAUTIFUL TRIPLE ZERO HEARTS AND ARROWS, MORE EMAILS TO BE POSTED SHORTLY!
"Hi again Marty,
Thanks again for the call and second email today -- your responsiveness is really impressive! I am very interested in the diamond below. I am home the rest of the night when you have time to call --
4-23-02 NOW THIS WAS A NICE NICE PRINCESS CUT!
"strong work on the diamond!
consider it a deal
so what's up with the referral system?
-Jon R. in North Carolina
4-21-02 I'll be waiting for them!
I received the ring today and it is beautiful! Thanks so much for your help. Expect lots of referrals from me.
4-11-02 YES, ALL THE WAY TO SWITZERLAND. KEEP UP THE GOOD WORK AT THE EMBASSY!
Yes, I got the ring. I got it yesterday. The Mission received it and picked it up from our Mail Room. IT"S GREAT. I am going around showing it to everyone. I'm telling them the story about
how I came to find your website too. I'm talking to all the wives here so the word will get spread around. Our store manager immediately could tell the diamon quality. Another lady quickly noticed the Platinum Setting.
I love the Ring. It's perfect. It got here safe and sound. I now must be patient for August when my girlfriend will be here to visit. I the perfect place to propose too. The Ambassador's House which just happens to be along the Geneva Lake. It's a perfect spot. Never actually seen a real diamond before I could really notice it's glimming and shining. She is going to love it. Thanks so much for you help. I haven't got the pictures from my trip to Germany yet. I haven't forgotten. I will send them soon. :) The ring is perfect. It's really perfect. I can't wait to give it to her!! Thank you so much for helping me choose it.
-Joel G. at the US Embassy in Switzerland
I just received the cert and receipt. Thank you for a smooth transaction. And I will highly recommend you when the opportunity arises.
-Sharlyn in California
3-29-02 Recommend recommend! We appreciate that!
Been out of town all week. My wife really liked the ring. Please send the GIA cetificate and if you haven't already, charge my credit card. Thanks a lot. I've got the cards you sent and if anyone I know is looking for jewelry I'll certainly recommend you.
3-29-02 Well, that heart shape was HUGE!
"Yeah, we got it and it looks fine, The ring is just a little large, but probably ok. Many thanks. "
-Bill from beautiful Pinehurst.
3-28-02 Thanks Barb for the repeat biz!
I just wanted to let you know we love the rings.
I will give you a call in the next few months to order a diamond band.
Thanks for everything
-Barbara T in New York
3-28-02 And a good mornin' to you!
Yesterday we got the ring, it is lovely. Thanks.
The check of $966.00 is on its way today.
Have a nice day!
3-26-02 WAS SO FIRED UP ABOUT HIS PURCHASE HE IM'D ME THROUGH AOL WITH THIS!
"Hey Marty!!! It's Brian from Vermont again. I just got the ring and all I can say is WOW!!! I showed it to a couple of people in the office and they are stunned. They can't believe the price and quality. Just wanted to say thanks and I promise to bring more business your way. "
-BRIAN IN VERMONT
3-23-02 YES, THAT PRINCESS CUT IS A DARN NICE ROCK!
"Martin Thanks so much for shipping it out! I will have a cashier's check out on Monday in the amount of $ 7945.00 Kindra my wife too be, loved the stone its absolutely beautiful!!
We will reefer all of our friends.
-Kevin C. in Florida
3-22-02 WILL DO!
"We're very happy with the diamond...a pleasure doing business with you. Please forward the original certificate.
3-21-02 MIKE, THANKS FOR THE REFERRAL!
Yes, the diamond got here. It is beautiful. I just love it.
Thanks for all your help. Mike G referred us to you....he said you'd do a great job..thanks again.
-Antonio and Deby in Florida
3-11-02 INSTANT MESSAGE CONVERSATION, INSTANT DELIVERY!
"CUSTOMER: Hi. Are you there?
Dbsdiamonds: How are ya?
CUSTOMER: good - you? This is Marty right?
CUSTOMER: This is Sandi Key- Tom Stasko's significant other. I'm just wondering if you have word the rock Tom purchased last week... haven't seen it yet.
CUSTOMER: Or am I just being anxious and impatient?
Dbsdiamonds: one sec, let me find his paperwork
Dbsdiamonds: I'm not sure I'm supposed to say anything, no?
CUSTOMER: huh? You were looking into Tom's paperwork to see when the diamond should be arriving here. Last week, Wed, when we talked (you, me & Tom) we thought maybe Friday...
Dbsdiamonds: It went out Thurs I believe, I will call my guy once I get off the phone to confirm.
CUSTOMER: i'm here for another hour... take your time
Dbsdiamonds: calling him right now
Dbsdiamonds: Ok, they didn't put the suite number on the package, it is being delivered today.
Dbsdiamonds: tracking number is:
CUSTOMER: don't bother.
Dbsdiamonds: don't need it?
CUSTOMER: as you were im-ing... the doorbell rang.
Dbsdiamonds: So it got there?
CUSTOMER: yep... about 20 seconds ago
CUSTOMER: it's sooooo beautiful!
Dbsdiamonds: Tell Tom my dummy supplier apologized profusely for not putting the suite number on the package. I checked my notes, again, 100% perfect on my end, I new I couldn't have screwed up!
Dbsdiamonds: I bet it is!
CUSTOMER: Thanx Marty....
CUSTOMER: Appreciate all your work. "
-Sandi, Tom's significant other
3-25-02 WHATEVER I CAN DO!
"The ring came on Saturday. Looks great. Thanks for the extra effort in getting it to me by the 25th.
3-7-02 SAVED HIM HUGE ON THE DIAMOND, ALWAYS GLAD TO HELP PEOPLE SAVE LOCALLY IF I CAN! NOW GET THAT DIRTBIKE!
"Put the down payment on the ring last night. After the conversation with
you, I got them down from $850 to $650. All in all, with your help, this
has been a pretty painless experience. I took out a loan for $4k expecting the worse, now I have money left over to buy a used dirt bike or some other
toy!! Thanks again!!"
3-2-02 TEN TIMES BETTER THAN DIAMONDEARRINGS.COM
I received the earrings on Friday. They are great...10X better than the
first pair I got from diamondearrings.com. We'll definitely be keeping
these, so you can send the actual certificates. Thanks again...and I'll be sure to recommend your services.
-- Jeff out West
2-28-02 SHOW IT OFF!
Look for my Fed Ex package tomorrow - just dropped it off. Thanks so much, again, the diamond is beautiful and once in its setting can't wait to show it off to all my friends and family! While I shop all the time on the Internet, I never thought I would make such a large purchase this way but you made it so easy and efficient with your guaranteed satisfaction and return policy. Thanks again.
-Susie in Florida
Thanks millions for the loupe."
-Angela at Ft. Benning, Ga.
2-16-02 WHATEVER IT TAKES!
"I apologize again for changing it up on you again. I DO want to keep the ring I have. I changed my mind after I said I wanted to exchange it. Sorry. So please just go ahead and send me the certificate. Thanks again for all your help and understanding. I just want everything to be perfect. I'm sure you know how that goes. So just to summarize, I DO want to KEEP the diamond that I have. I'll be waiting for the certificate. Thanks again.
-Robert in Florida
2-12-02 NICE, BUYING A DIAMOND FOR MOM!
She is liking it very much. I am in the process of getting the dia
appraised sometime tomorrow or Thursday. I appreciate your effort to making sure that I recieve the diamond by past Saturday...and my fiance and her sisters appreciate all your help. Thanks and I will be in touch in the future,
-Andy in Houston, Texas
2-12-02 MAKE SURE IT FITS!
"Thank you Marty! I just got the ring! I'll have Eric try it on tonight to make sure the fit is just right. Thanks again for quick delivery and great service!"
-Dana in Maryland
2-11-02 FOR THOSE OUT THERE, WE HAVE A TRADE ROSTER AND CAN RECOMMEND VERY FINE JEWELRY COMPANIES TO HELP IF NEEDED!
The diamond is beautiful and everyone is commenting how good it looks. Oh yeah, and she loves it too. The one thing that I didn't quite get perfect was the size. I think it is about a half size too big. Can you recommend any jewelers around here that could resize it for us? Is sending the ring back for resizing another option? Let me know what you suggest. Thanks,"
-Sasch, San Jose, California
2-8-02 YOU MEAN I'M INCREDIBLE, RIGHT? HAHA, JOSHIN'!
I Received the ring today. Fed-Ex is incredible. Thanks for the quick turn around. You did not send me the copy of the GIA report, only a receipt. Rock looks great. I do however need the GIA for its antiquity. Thanks."
-David in Poestenkill, NY
2-1-02 This note is a great testimonial, so thanks!
I got the ring. It looks great. It's everything I imagined it would be. I am happy with the diamond. I had it verified and it matches the certificate. Can you mail me the original when you get a chance. Also, does that come
with the appraised value on it as well. When I asked about appraisals at the shop I went to, they said they were not allowed to do it for things less than 2 years old because of conflict of interest. Anyway, if you would like
I can write up my experience with you and give you a testimonial. Let me
know. Thanks again Marty.
-Young-Jin Wilmingon, NC
2-1-02 BEAUTIFUL D VS 1.50 MARQUISE!
"Marty, Thank you!!
Just received my ring and I'm speechless! It is absolutely gorgeous and exceedingly more than what I had anticipated. I can't thank you enough. I have to compliment you on how professionally you assisted me and how seemless this whole process was. The most valuable aspect being that I felt you were personally committed to making sure I bought the best quality stone given my preferences. You handled everything and helped me make a good decision. Such a big difference in service & professionalism (and price), compared to a local retailer.
Again, bravo, Marty. In a few months I'll be in touch again with another investment. I intend to use you as my long-term broker (so don't go anywhere!) and will certainly pass your name along. Keep up the very fine work. Please also thank Amir as well. The setting is beautiful.
-Lisa, Vice President in Orlando, Fla.
1-30-02 BIG CLARITY ENHANCED PRINCESS!
"Yes the ring is beautiful. Thank you. I can check this evening. I don't have the card and number with me now. If you only authorized that amount but didn't charge it then go ahead and charge it. It won't go through if you already charged $5000 before anyway, so I am not worried. If all else fails we can pull it off when I go through my bill.
Thanks for you help.
-Michael in NC
1-10-02 THANKS T!
"Hello Martin! I just received to stone today. The Fed-x guy and I missed each other yesterday. The stone looks really good. I'm very pleased. It's been great doing business with you. Hope to do more in the future. Thanks,
1-16-02 AND YES HE CALLED AND CALLED AND CALLED...
I just wanted to share with any and everyone who reads this, just how happy I am with my purchase. I was very pleased when I received my ring a little over a month ago. I proposed at the end of the month of December, she said
yes, and now everyone can't stop talking about how big, bright and beautiful her ring is. Some of the comments and reactions that we get from friends/family/strangers are those of disbelief. Well, I definitely wanted to thank you for making this large purchase over the Internet seamless. From my first call, to all the calls in-between (and I did call quiet
frequently with questions/changes), to my receipt of the ring, I've felt like you've given me unparalleled service. To anyone out there looking for
a honest, upfront, fair, hard-working diamond broker....Marty's definitely
-Sam in Texas
1-15-02 CUSTOM MADE OFF PICTURE, BIG DOLLARS!
The ring arrived today and it's exactly how I envisioned it! My fiance is speechless (a good thing)
Thanks for keeping track of and following up on everything. I'll definitely be referring you to anyone else looking to buy diamonds.
1-11-02 Thanks Lugang!
Thank you for your wonderful diamond. I am very satisfied with it. I already sent check to you with priority mail with your Pacels Way address.
Thank you very much!
1-9-02 MAKING IT HAPPEN!
The perfect little stone arrived today just as you promised, and to no surprise my wife accepted it
without question. With a DIF and a brilliant cut, what more could she ask? I know...BIGGER! But let's not go there. You made my job of purchasing a high quality diamond at a great price very easy. There's no way a jewelery store could ever compete. Your Web
site, selection, price and service made it happen.
-Tom & Debbie in Texas
1-8-02 YES, WORD GOLDEN, UNMATCHED REPUTATION, LOYAL CUSTOMER? THANKS FOR THE KIND WORDS!
Just a quick note to thank you for all your time, effort, and assistance in helping me to secure the "perfect" engagement ring. You may recall that, starting in early December, we together searched for a 2-carat, emerald cut stone within my price range and color/clarity requirements, and eventually were able to find a 201-point beauty. Then, when you were setting the stone in a platinum band, you took the liberty of upgrading the ring at no cost to me.
When I received everything I was amazed. I was difficult to "save" it for the next 36 hours until I actually proposed. She said yes, and nearly fainted upon seeing the ring. It was exactly what she dreamed of and wanted. Now, almost 3+ weeks later, I got a call this morning from my financee who had taken the ring/stone to Bailey, Banks, and Biddle for an appraisal. The result -- it was valued at over 3 times what I purchased it from you. When I told her its actual cost, again she was floored.
I cannot thank you enough. Your word is golden, your reputation is unmatched, and you now have a loyal customer. Please feel free to post this note on your website as a testimonial to others considering buying expensive diamonds from you through the internet. I'm a true believer.
-John Lawrence Attorney at Law, Washington, DC Jan 8.2002
1-5-02 I AM THE MAN! AT LEAST ACCORDING TO HIM!
Hope you had a wonderful holiday season! My fiance was blown away by the ring! Great diamond, beautiful mounting.
Just to remind you, I purchased the .52 carat, princess cut, D color, VVS2, 4.66*4.65*3.13 diamond with tiffany platinum mounting (size 6.5). I was wondering what you suggest for a band. We are interested in either a plain platinum band or a band with small princess cuts imbedded. Please provide us with some options as well as some costs.
Also, I was looking at a 6mm comfort fit platinum band (size 11). Could you also include some prices for this band as well as some other options for mens bands. Thanks-
You're the man-
1-5-02 No chance, Jean! Love THIS business!
The ring is awesome! I had to sit down when I first saw it! Thanks for making this purchase so painless. Is there a wedding band to match? Let me know. Have you ever thought of selling cars? Thanks again!!!
-Jean out West
1-3-02 Jeweler says "INCREDIBLE BUY", thanks jeweler!
I had the ring appraised and everything went great!! The Jeweler said that the ring was an incredible buy at $4300. He appraised it at $6400 and had a very difficult time finding any flaws. He also said that the mounting job was Excellent and really displayed the Brilliance and Quality of the diamond.
Julie is very very pleased and I want to thank you for all your assistance in both helping me to choice the right diamond and getting it delivered before Christmas. Please send the original GIA report as soon as you can.
Again, Thanks Marty
I HAD A 50K CUSTOMER CALL WHO WAS CONCERNED ABOUT WIRING DOUGH PRIOR TO SHIPMENT. AT HIS REQUEST I ASKED SEVERAL OF OUR LARGEST CUSTOMERS TO SHOOT HIM AN EMAIL TO QUELL HIS CONCERNS. STRAIGHT FROM COMPANIES IBM, ANDERSON CONSULTING, MAINSTRIKE AND OTHERS, THE REFERRALS WERE TRUELY INSPIRING AND SO APPRECIATED. I LOVE THIS BUSINESS! WE ALSO TOLD EVERYONE WE DESTROY DIAMOND DISTRICT PRICING!!
"My name is Adam and I writing you per request of Marty Hernandez. I
purchased a 3.02 carat diamond, last week, from Marty and I am most
satisfied with my purchase. Like you, I was initially concerned with
wiring such a large some of money; however, you must put yourself in
Marty's position. He is sending you a very expensive item which he is
responsible for if you fail to pay.
What I did was reviewed the fact that Marty has a public web site, an
toll-free number and after speaking with Marty several times I felt
comfortable enough to move forward. What was the deal maker for me was
Marty's willingness to guarantee that if I wasn't 100% satisfied with the
stone, for any reason, I could return the stone at no cost. I secured
the purchase with a credit card (good credit does have it's advantages)
and then wired the money when I decided to make the purchase.
The diamond I purchased was independently appraised (by my appraiser) for
$41,000. I purchased the diamond for just under $25,000. I would never
have been able to purchase such a great diamond if it wasn't for this
type of diamond sales. By the way, other internet dealers require much
more info and buyer risk than Marty did. In addition, Marty went to bat
for me with his wholeseller when I needed a little extra time (to compare
another supplier's diamond) to make my decision. Hence, this referral.
Regards and Good Luck,
Adam in PA, purchased 10-2001
Marty Hernandez asked that I write to you as a reference. I told him gladly! I first started the e-mail/phone back and forth with Marty last December. I was skeptical about plunking down money for 3.5 carats of high quality diamond to someone I never met. But, I did a background check on Marty and everything looked good. The savings compared to retail or even New York's diamond district were really good.
Marty and I went back and forth with databases and found three candidates. He got the certificates faxed to me and we decided on a really nice rock. He then helped me pick a classic platinum setting. I wired Marty the money and he turned it right around. A FedEx arrived at my office with a receipt, the certificate, and a little black box with the monster in it.
Every single day my fiancée marvels over the thing and cleans it in an ultrasonic cleaner. We live in a well off part of Long Island New York and even the creme de la rich woman around here drool over her ring. Seriously. Apparently several domestic fights have been caused by woman bitching at their husbands about why such a young girl has a ring soooo much nicer than theirs.
Diamonds aside, Marty stepped up to the plate and helped me test phone lines in our office after the WTC attack. We could not make outbound calls but our internet access worked and I instant messengered Marty (since he was the only name that popped up on my instant messanger when I looged on) and he helped me test calls to our New York office from another state. He is a stand up guy and he won't steer you wrong.
Please allow me to introduce myself. My name is Rick and I reside in Greensboro, NC. I was contacted via email by Marty Hernandez and asked
if I would be willing to provide reference for Diamond Brokerage Service,
In the past 12 months I have purchased seven diamonds (two transactions)
from Marty at a significant dollar value. I have been extremely satisfied
with my transactions on a multitude of levels. It has been my experience
that Marty is a professional in every way. He been forthright in pricing,
diligent in obtaining the exact stone size, color, clarity, and dimensions
I requested at an attractive price point, and he has delivered
consistently. Each transaction has been handled with a high level of
I have never met Mr. Hernandez in person. I am sure that one of the
reasons Marty asked if I would contact you is because I was so hesitant
about sending funds in our initial transaction (i.e. I am certain that I
was a real pain). I checked with the Chamber of Commerce in his area,
contacted his banking reference and read a few postings on a discussion
board on the internet regarding others experience with DBS. All indicated
that he was a responsible businessman. Being a skeptic, I still had great
apprehension of wiring a large sum of money to someone I did not know and
had no previous dealings. I am happy to state that in hindsight, I had
nothing to worry about.
My wife had the opportunity to meet Marty on a trip she took to Washington
DC. He was to obtain a ring from her that we had purchased from him. We
did this in order to have another similar ring cast and purchase additional
stones for it. Her schedule was hectic and difficult, but Marty committed
to make the brief meeting work. This included driving to meet her twice
before they were successful in meeting. He has consistently demonstrated
that he is willing to go 'above and beyond' in his dealings with us.
I find the purchase of diamonds to be a very personal transaction. I
contacted about a dozen brokers initially and pared my short list down to
three. In the end, I felt the most comfortable with Marty's approach and
style. I have been delighted by Marty, his level of service, the quality
of the stones I have purchased from him, the value of the cost vs.
appraisal, etc. My wife is very proud of her diamonds and gets compliments
on them wherever we go. I now openly refer friends and family to Marty
with the confidence that they will have a similar experience as mine.
As full disclosure, I am writing as a very satisfied customer. I do not
have a relationship with Marty other than business, and I do not stand to
gain anything from this testimony. If I can be of any assistance to you
regarding my dealings with DBS, please do not hesitate to contact me. My
email and telephone numbers appear at the bottom of this note.
Rick @ IBM
Marty asked me to drop you a note related to the diamond i bought from him
in June. I am a partner with Accenture (prior name Arthur
Andersen/Andersen Consulting). I live in Va. Beach but work in New York
City with my primary client American Express. I have known Marty for a
number of years and when I started to look around for engagement rings I
gave him a call. I did extensive research on quality of diamonds and price
over a two month period. I looked on-line, jewelry shops and in the
diamond district in ny. In the end Marty was able to provide me with a top
end high quality diamond at a great price. I saved approx. $3,000 to
$5,000 from the quotes i got from the diamond district. Forget about
jewelry stores. Also, the ring was appraised at double the value i paid
Regarding the transaction Marty gave me a few options of diamonds from a
quality and price perspective. I made my selection, wired him the money
and received the ring and certificate 3 days later.
I am very happy with the quality of the product as well as the service that
marty provided during the purchasing of the diamond. If i can answer any
additional questions please call me at ###-####
7-19-01 Oh my, what a response!
"Marty -- just received it. Oh my goodness! It's everything I wanted and then some...
Just breath-taking. The setting is gorgeous. Thank you so much.
Many smooches and hugs for sure!!!
-Susan in California
01-01-02 Uncerted marquise at great price!
My friends love the diamond you sent us, and it's definite go for the sale of the .85 marquise. Thank you so much for all your help and your prompt response in finding a diamond in his price range, that still had good color and clarity.
12-24-01 MILITARY DUDE OVERSEAS, HAD RING SENT TO SISTER TO SURPRISE HIS NOW WIFE-TO-BE!
The ring was awesome, everything worked out great. Thanks a lot, I'll be in touch for a wedding band."
12-23-01 BIG HEARTS AND ARROWS DIAMOND!
"Marty --Just wanted to let you know the diamond looks great. Got it mounted and gave it to my girlfriend Friday night, Best part is she said yes!!! Thanks for everything. Could you please send me the original cert. ASAP --
I need to get it appraised and insured and the insurance co. was asking for it. Let me know when I can get it. You can send it to my home address, which is...
Thanks again and I have passed you name onto several friends who are "in the market".
-CHRIS IN VA.
12-17-01 MATCHING PAIR OF GIA CERTED PRINCESS CUTS FOR EARRINGS
I just came from the bank, where I wired you the money for the stones. You should see it within 24 hours.
Thanks so much for your help and prompt attention with my wife's Christmas present! I was very nervous at the beginning about purchasing loose diamonds this way, but I have been pleasantly surprised. I was able to get exactly the diamonds I wanted with no hassle, and they appraised at 30-40% above what I paid for them. What a fantastic experience! I will never buy diamonds from a retailer again.
Have a great Christmas and New Year!"
-Kevin K in California
12-11-01 TEXAS INSTRUMENTS CLIENT
I recieved the diamond this afternoon and had it appraised by a gemotologist.The diamond is beautiful and dazzling.
I mail the check (via priority mail) this afternoon. You should get it within 3-5days. I made out the check to Diamond Brokerage Service. Hope this is not
a problem. It was great doing business with you. My review on the epubliceye.com site will definately reflect my satisfaction with this purchase. I will without hesitation recommend you to my friends.
The quality of the stone and the customer service have exceeded my expectations by
-Vikas A. in Texas
9-24-01 $28000 order for father and son.
"Marty, I just wanted to thank you for all your assistance. The customer
service you provided was exceptional! The follow through, making sure the
diamond was shipped on time and to the proper place with the time
constraints we had was great.
I spent allot of time researching stones, (heck when you spend over $11k
just for a stone your better do your homework) I knew exactly what I wanted,
the hard part was finding a great value coinciding with exception service at
a good reputable dealer. I have to say you met those qualifications. The
fact is I looked at a stone at a local jeweler that was also listed on your
website, yes that is right exact same stone verified by the GIA cert.) and
your price was $1,900.00 less. No matter how hard I tried to get some of my
local jewelers down in price your price was by far the better. Also of over
the 40+ web-sites I went into no one else had the stone any cheaper than
you, in fact most were more expensive.
Thanks again Marty and I would be glad to recommend your service to others.
12-05-01 HIS GIRLFRIEND EMAILED FROM CHINA ON THE ROCK OF CHOICE!
"Hi, Marty, I have got my rock! It really looks
beautiful. Thank you for making this deal with
me!Right now,the only thing I do need from you is the
original(best not a copy) certificate from GIA for my
rock.I couldn't find it in the package.Would you
please send me as soon as possible? Thanks a lot!
-MIN IN MIDWEST
11-30-01 $25K 3 CARAT PEAR
"Marty, I received my stone. It looks great! I plan on getting more later. So I will see you soon. Thanks again. "
-Fred B. in Fla.
11-25-01 SUCH NICE COMMENTS...
The diamond arrived on Tuesday as promised. Its beautiful and surpassed my expectations (and hers). Thanks for the truly great service. Until now I was skeptical about buying a diamond online and thought it was a risky proposition; now I'll recommend it to anyone I know that's in the market. I did a lot of research before buying, thoroughly checked out all of the other major online diamond resources, and your selection and prices are the best. I thought I might have to compromise on service, but on the contrary I found your service to be first rate.
PS - By the way, please send an original copy of the GIA certificate as soon as you can."
-Geoff in Maryland
11-20-01 One of our original customers, still thankful!
I got an email from a friend asking me if I still had your card--I believe he's looking to buy an engagement ring. I was glad we still had you business card/magnet. Expect to hear from Chris Perrin.
Also wanted to mention how thrilled my wife still is about the ring we bought through you in 1999--my 10 year anniversary gift to my wife. That was a great experience! We appreciated your patience with us as we tried to figure out what we wanted, and your working with us to get the perfect diamond and setting. The ring continues to attract attention.
Glad to see you are still up and running. I hope your third year will be better than the first two combined.
-Daws O in the Air Force
11-12-01 No stress, let the pro handle ya!
Just wanted to let you know that the ring arrived on Saturday with no problems. I had it appraised today and everything looks great. It appraised for just about double! I greatly appreciate all of you help and knowledge
and will certainly recommend your company to others in the future. You turned a potentially stressful situation into an enjoyable experience. The only thing I need now is the original GIA certificate and we will be all
set. Thanks again!"
11-11-01 Yes, constant theme, freakin' suppliers don't like releasing originals until transaction is complete...
"Marty, I received the diamond on Saturday at 3:30PM. My Regular Mail person brought it. It looks great. You delivered like a good businessman. Great. She is very excited and pleased with it.
Thanks. I couldn't find the GIA certificate. Was it to be in the package or are you going to send it later?
11-10-01 Steer them buds!
Got the package ontime.. looks great, thanks for all your help. I will
steer buds your way in the future.
11-8-01 Yes, good luck, sir!
Thanks for all the help with the ring. I got it today and had it
appraised during my lunch. He gave me an insurance appraisal of between
$4800 & $5200. Compared to what I purchased it for that was great to
hear. Wish me luck on the next step.
11-05-01 Hell ya, don't pay that California state tax! This on an AGS Triple Zero Hearts and Arrows too!
"The diamond looks great to me! I'm bringing it in for an appraisal tomorrow, I don't think there will be any problems. Thanks for the immediate delivery. Talk to you soon.
-Claudio in California
Another Jeweler/Appraiser shocked at our pricing!
Will send the check tomorrow. Thanks for all the help. You'll be happy to know (maybe not as happy as I am) that I got the stone appraised yesterday, and they valued it at 5750. The women who did the appraisal was
shocked at the price I paid ($3660), and reiterated how well I had done shopping for diamonds... (That part made me laugh, cuz 2 wks ago I did know cut from clarity)
Anyways thanks for the great service you've provided and I'll recommend your
site to my friends when they finally decide it's time for the big question.
-JAMES AT KIRTLAND AIR FORCE BASE
11-16-01 Taking care of buddies who were in the jewelry business...nice job blowing it, Rafi!
"She totally loved it. Only one problem I found out: Saturday before she got
it, she stopped at Bailey's and was looking at watches for me. Raffi came
out to say hi and in the discussion asked her if she had the ring on! I
hope you have someone else to refer people to once I decapitate
Check didn't leave until Tuesday, forgot Monday was a holiday. If you don't
receive today call me, I'll cancel and FedEx another.
I will have Nadia call you. By the way, do you know anyone that can give a
great deal on a new Patek Philippe?
Much thanks again,
-Mike in Rockville, Md
10-12-01 HAPPY HAPPY HAPPY
Thank you so much for all of your help! The diamond arrived today and it's absolutely beautiful...I can't even describe how happy I am!
-Jennifer in Ohio
10-11-01 BEWARE THE APPRAISER, WE'VE SEEN THIS AT LEAST 10 TIMES THE PAST 3 YEARS. HONESTY, INTEGRITY AND FULL DISCLOSURE IS OUR MOTTO, CAN'T VOUCH FOR THEM!
"Martin, I want to thank you for been so patient with me
I have to tell you I have in my hands one of the most
amazing diamonds i've ever seen. The apprasial was
positive I went to two Gia gemmologist here in Puerto
Rico and they identified it with presition. The thing
was that I had a first bad experience with a
gemmologist, also from Gia, that did an act, with the
intention of defraud me telling me that the diamond has
been work on, to upgrade its clarity, and that the cut
and the color weren't right, not to count the
possibility that the certification was false, all of
these in front of his employees that at first were
impressed by the stone and then you know, follow the
leader and his intention of offering me a "better
deal". Anyway, he was soon expose when the other
gemmologist, who were very professional did their
appraisal and identification.
Thanks a lot again, I will give you a follow up on the
mounting as soon as my girlfriend makes up her mind
about the design."
-David in PUERTO RICO
The appraisal went well yesterday. The appraiser says the stone is every
bit as good as the certificate shows. It really is a beautiful diamond.....
Thanks! You should have received the check by now. Please let me know if
you haven't. How long before you can send the original GIA Certificate?
Thanks again. It was a pleasure doing business with you. I will definitely
recommend your services!!
-Steve P in Riverside, Illinois
"Marty, I just got the diamond. It looks beautiful. I will be getting it
appraised on Friday and everything should be alright, at least if the looks
of it are concerned. I will let you know if anything otherwise. You will
definitely get repeat/referral business from myself and friends. Thanks man.
9-27-01 A woman who takes matters into her own hands, gotta love it!
"Thanks, I'm having the diamond mounted on a platinum
setting today. It's my upgraded wedding ring of 2
years of marriage. I'm real happy with the diamond.
My husband doesn't know how much I spent on the
-Angelle in California
9-25-01 The importance of understanding dimensions on an emerald cut.
We picked up the stone today. WOW! It looks beautiful! Thanks so much for everything. I'll let you know about the mounting.
-Heidi in Florida
Just wanted to check and see when the GIA certificate would be mailed
and request a price for the men's band that you have on your card. The
ring was very well received.
9-26-01 We like the "WOW'S"!!
The ring just arrived. Wow! It's beautiful and even more than I expected. We
are very pleased and cannot thank you enough. I have passed your name, as well
as your website, on to many people. They will be calling, for sure. We are
interested in another piece of jewelry, so I will be calling you soon.
-Linda in South Riding, Va.
9-25-01 Customer emailing another on our service.
I came across them on an internet search for diamonds. They responded
to a query I entered in on one of the search pages. I decided to buy from
them because Lisa gave me the most personal service of anyone I spoke with,
and I spoke with many many diamond dealers. In addition, they had the best
price, hands down. Better than any other jeweler or internet retailer I
could find. Trust me, I looked everywhere.
The appraiser I took it to confirmed the validity of the diamond. He said
it was an awesome stone and said he would have sold it for ten percent more
than I paid.
It even looked bigger than I thought it would because of the ratios Lisa
told me to stick with as far as depth etc.
The prices were much better than I found in my area or any of the
No complaints, never a second thought once I saw the stone.
No other referrals, sorry.
8-31-01 Hi Oracle Corporation!
I proposed today and she said YES. How could she not
with the excellent diamond and ring set you helped me
to pick out (I think she loves me also). Thanks for
all of your help in getting the right diamond and ring
set. Very much appreciated, and I would definitely
recommend your service to others.
-Greg at Oracle Corporation, Tx
8-27-01 Watch out for mother-in-law, they cost you money!
Sorry haven't gotten back to you. I went on vacation for two weeks.
Obviously I decided to keep the stone. After going to that site you should
me with the mounts it opened up a whole new can of worms. My financee
decided she didn't want a cathedral mount but something similar to another
one she saw there. Then her mom got involved. Mistake #1. She involved her
mom and her sister. Mistake #2...To make a longer story short, my financee
decided she'd have a mount done similar to her great grandmother's. Yeah.
bottom line I won't be ordering that cathedral after all. I do however want
you to order me a loupe. I can either send you a check or pay it by credit
card. whichever. I will write you a testimonial if you would like..being
that I've gotten pretty good at singing your praises over the last couple of
weeks. True True I made it pretty easy for you, but hey, you did the same
for me. haha
Hope your Dad is doing well."
-Mike in California
8-17-01 Ah, destiny in the cards...also a nice comparison to "non-certed" goods.
Everything worked out great. I figured since it got shipped it was destiny.
I also compared the stone to another E VS2 and it crushed the other stone.
I already had it set and it looks great. Good deal!
Thanks for your help
-Jason in New Jersey
I received the diamond ring today. (The package was here yesterday, but I
was not home to receive it). The ring looks fabulous, along with the
platinum mounting. Thanks again for everything.
--Tsung in Maryland
8-29-01 Hmmm, pump up the enthusiasm here!
I received the stone and mounting this morning. It's being appraised and set
tomorrow. The diamond looks beautiful. Who should I make the check out to?
-Steve in Illinois
"Hey. The diamond looks great. I know she will love it. I'm taking it to
get it appraised today. I can't wait to find out just how much of a deal I
got. I assume you will send me the original AGS certificate once you get
it. Thanks agian."
-John at Synexis
7-24-01 Ok, ok, you doubting Thomas's out there, I know you want to think I solicit for these kind of responses, I promise I don't!
I received the diamond this morning at my office ... WOW!! Thank you so much for all your help, you truly are a pleasure to work with. Although I was a little nervous about purchasing a diamond online, you and your company eased all of my concerns and provided me with a brilliant and beautiful stone. I am so thankful for the blessing.
Feel free to use my name and/or email address as one of your references or testimonials. Thanks again!
-Blake in Texas
Just got the ring, thanks very much. I will try and get an appraisal some
time soon. When will you be sending the cert. through? Please send it to my
home address. Thank you very much for all you help."
-Eli in Overland Park, KS
7-29-01 Near my old hometown!
"I got the diamond....it arrive shorting after noon. We'll take it and have
it looked at....but it looks wonderful. I'll let you know soon!
-Keith in Warrenton, Va
I received the ring yesterday, it looks great. I am very impressed with
your service. I will definetly recommend you to friends.
-Dan S. in Brighton, Michigan
8-5-01 Lisa is becoming a regular in this section!
Just wanted to let you know we rec'd the ring on saturday......its beautiful! I will be sending you a check this week.
Thx So Much!"
7-25-01 D VVS princess order
"Hi Marty. The diamond arrived today, and it is really beautiful. I'm going to take it to Austin to have it mounted tomorrow. You did an awesome job picking out one that would be as lovely as I had hoped. Thank you so much. I'll let you know how it turns out mounted.
-Jeanine in Texas
7-16-01 Binga banga boinga...what else is new??!!
I picked up the engagement ring last Friday afternoon. The ring is beautiful and looks great on Alaine's finger. We had the ring appraised on Saturday, and I was pleasantly shocked at the retail appraisal! Could you just let me know about the original GIA certificate because we want to put that document into the safe deposit box with the appraisal document. Again, thanks for your business. The diamond and ring are beautiful.
-Robert M in Olive Branch, MS
Eagle landed today. Love It!! Thank you for your help in selecting a
pretty stone for the price. It is truly lovely.
I will recommend you to anyone looking for a diamond.
-Tammy in Crossville Tennessee
7-26-01 Combo of emails
Picked up the ring yesterday and all is wonderful.
Thanks, and sorry for the hassle with my doubtful ass.
You know I had that mounted and I swear it got bigger, but checked the
inscription and it was definitely the same stone.
Wow what a beautiful stone.
Thanks a lot.
Dropped the stone off at the jewelers to be mounted and appraised.
A quick visual was good, but being the cautious bastard that I am I won't
satisfied until I get it back with the appraisal and all.
It is a gorgeous stone.
She is going to love it.
-Gary in Cincinnatti Ohio
A Principal for a company in Reno, 7-08-01.
"Damn you do good work! The diamond arrived today and it's *&%$^# beautiful! One hundred times what I expected.
Thanks a lot for all of your work, the great deal, and an absolutely beautiful engagement ring.
7-19-01 Found a monster of a gem overseas for this client!
"I just got it!!!!!!! Thanks man, this thing rocks. Once I give it to her I will write you back. I am getting it appraised this afternoon and I will fill you in on that as well.
Thanks again soooo much,
-Brian in Texas
7-13-01, major rush job on D VVS!
Got it - looks really nice. Thanks for all your help.
I will be proposing Monday, so if things don't work out or she's not satisfied, we will get back to you when we get back from vacation (Monday, July 23rd). We both know, however, that she is going to be completely satisfied!!! Thanks again.
I tried calling your voicemail, but it was overloaded - if you could confirm to this email, I won't bother calling again later.
-Gordon S. in San Francisco
7-13-01, we built a BEAUTIFUL Tacori type platinum ring with some real sweet princess cuts...saved him major major dollars on the mounting!
Looks fantastic! Now I just have to decide how to give it.
I hope mail delivery is early today. It can show up anytime between noon
Thanks for your help. Enjoy the links.
-Bill in Atlanta, Ga.
"My husband and I have been researching diamond prices in the malls, local jewelry stores and on the internet ... searched 15-20 websites that claimed to have ‘wholesale’ prices ... none could compare to the pricing we found at DIAMOND BROKERAGE SERVICE we got an AWESOME diamond."
6/4/01 FROM CRAIG IN FLORIDA
"I've never seen such a beautiful diamond as the one I purchased from Marty
and Diamond Brokerage Service. My fiancée and her friends hadn't either...
everyone we meet remarks at how gorgeous it is. I am also happy to say that
it was the easiest purchase I have ever made, and I have never felt this
comfortable making an internet purchase. It was easier than a trip to the
supermarket. DBS proved that the engagement process is an exciting one, not
a frustrating or fearful one.
Thanks again Marty,
And a follow up:
I just wanted you to know that I received the GIA report. I don't need to
tell you that the rock was a huge success.
I also wanted to let you know that I am in the process of writing a "client
letter" to you and the Better Business Bureau. You made this daunting
experience of a lifetime enjoyable and easy, and most importantly, with a
high level of comfort."
This customer made her first diamond purchase through a company that sent her a clarity enhanced diamond. No doubt that would have been a shocker to anyone! We EARNED her trust, and her response was...
The diamond came this morning around ten. It is wicked gorgeous! I took it to the jeweler to be reset. It should be ready by Wednesday. I can't wait. You should have some new business after everyone at work sees it. Thanks again for all your help."
Just wanted to let you know that we rec'd the ring today! Joe says it looks fabulous....he won't let me see it yet. Anyhow, I wanted to know if we will actually get the original GIA report? Also I wanted to get a appraisal from you for insurance purposes is there anyway we could still get one from you?
AND WHEN SHE WAS GIVEN THE RING:
I just had to email you & tell you how AWESOME this diamond is!!!!!! I absolutely love it & it is much more beautiful than I possibly imagined. I know we got twice the ring for 1/2 the price compared to what we could get locally.....I'm sure you already know that.
Thanks So Very Much!
5-24-01 From Ted
"I'm still in shock by how nice the center stone is. I knew there was a
reason why I waited for a specific cut. I even compared it to several
other diamonds in retail stores and nothing even came close. Well, almost
nothing. It was just a wee bit nicer but 10 times the cost. 2.8 carat
round IF D color. At first I thought it was fake. It looked different that
anything I have ever seen before. I'll gladly stick with my choice. My
fiancée gets at least one comment every day on how beautiful her ring is.
I can't even take my eyes off of it when we are together either."
We get many customers still in school!
Hey...Sorry for the late message, but have been terribly busy since i
finished my ortho rotation. The stone is beautiful! I have a friend that i
have been trying to get into your diamond database, but she is having
trouble...did you change something? Let me know...and thanks again. Her
A realtor in Texas who didn't prefer an oval center on a Debeers three stone ring, so we took care of it as expected!
My ring just arrived and it is ABSOLUTELY BEAUTIFUL! I am so happy with
Thank you for taking care of our "little problem" with such grace and
professionalism. I look forward to doing business with you in the future.
I will drop the Certificate and check in the mail to you today and I will be
looking forward to receiving the cert on my NEW STONE!"
-Ann in Texas
"Hey, Marty...Happy New Year...hope your Christmas was too cool...
Sharon loves the diamond, and even though she herself picked the ring/mount
from the Ptak catalog, she is having second (third, fourth, fifth) thoughts.
I am going to give her a couple of more days to ruminate upon it...then she
what she wants to do.
Preliminarily, what she is thinking is that she'd rather have the PE-112
mount, vice the PE108 she picked (and you shipped.) Would that screw up our
collective lives to make such a change ? I certainly would be willing to
pay to have that work done, or even to buy the second ring and "eat" the
first one...if that would make her happy...
On the non-plumb mounting, her eye does not see it, so WTF...I think her
indecisiveness over the mount is a greater concern...
Let me know how/if we could do a remount, and the terms...and I'll get to
you when I think she has finaly settled. Women !"
A Canada customer says:
I gave the ring to my girlfriend, (now fiancee) she was thrilled with it.
It looks beautiful, and her friends were all very Jealous.
One thing, the setting looked much thinner than the one on the Ptak site. I
just wanted to confirm it was the 5PE112, not the 5PE111, which is the one
it looks more like. (thinner ring portion)
-Robert in CANADA
I'm the man again? Of course we handled the minor issue on the pear as well!
Had the stones appraised today. I can't tell you how pleased I am with the stones...
You can use me as a reference any time, and I mean that...
There was just one problem, but I know you'll take care of it...one of the pears has what the appraiser referred to as a percussion...said it actually had a chip and has internal as well as external damage. The other pear is AWESOME!!! The marquise is AWESOME!!!! He said the symmetry on the marquise was the best he's seen...even though the cert said "good" symmetry, he said it was EXCELLENT!!!! I am extremely happy with it.
Anyway, do you think you can find me another pear comparable to the other "good" one and we can do a switcheroo? He measured it at 4.79 x 3.42 x 2.36, .26 points.
So if you can find something close to that, G SI1, that would be great.
Marty, I can't tell you how scary it was doing this over the Internet, but you came trhough and I would (and will) recommend you to everyone I know . I am soooo excited about the marquise...and, I know I've been a pain in the a_ _ but it is really scary doing this in cyberspace...but, as I said, you came through and YOU'RE THE MAN!!!! Thanks for everything, Marty!!!!!
Let me know what I need to do about the pear and if you'll be able to find a "mate" for the "good" pear. Thanks..."
Even my friend's friends take care of business here!
"things went like a charm! ring is awesome!! thanks for the rush job! use
me as reference anytime! will contact you in the next few weeks to get
setting squared away. golf soon! take care."
-Tim in Va. Beach/NY
I just wanted to let you know that I rec'd Joe's ring yesterday & I could not be more pleased. It is beautiful!!!! I certainly know where I'll be buying all my future pieces of jewelry!
Thanks for sending the diamond so promptly, which did arrive on Wednesday. I am very happy with what you sent me, and I'm sure Nancy, my girlfriend, will be even happier. Yeah, I'll be sure to refer you to my other friends thinking of buying a diamond, too.
Thank you very much.
The beautiful D VVS rock landed in Australia A-OK!
Hi Marty - thought I better let you know that the stone has arrived okay. I have picked it up from Brinks and all is okay. I am delighted with the stone and thank you for your effort. I am just about to head off for a quick holiday but when I come back let's talk about doing some more business. Once again, many thanks and best wishes.
-Trevor in Austrailia
Got it yesterday, thanks. They look really nice. I have telling my buddies who are thinking about engagement rings to check your company out first.
-Victor, a military man!
Another repeat customer says:
I just wanted to let you know that I rec'd Joe's ring yesterday & I could not be more pleased. It is beautiful!!!! I certainly know where I'll be buying all my future pieces of jewelry! "
"All prices are on a cash basis. Prices and availability subject to change without notice."